O'Reilly Auto Parts

don'tbelieve whatyouaretold

About 2 to 3 weeks ago, I bought new windshield wipers for all of my windows and had them install them. Front passenger & driver, and rear window. My father was mechanic and taught us to pull our windshield wipers away from the window if freezing was expected so they wouldn't freeze to the window. The first time I had to use the new wipers was after a snow storm. The windshield was cleared before I drove off. While driving, I thought the passenger side wiper had come off. When I stopped, I found that the rubber had become dislodged. When I went to look at it closer, the wiper blade came off the car and fell into my hand. I went back to the store and the guy replaced it although he wasn't too pleased. Move forward a week or two. We had a major storm, but I didn't drive while the snow was on the ground. Tonight (24th) I was driving for only the second time when needing wipers. It was just raining, no snow but between 3500 south &4100 south on Mountain view, the driver wiper flew off the car. Luckily I was almost home & it wasn't too bad out so I made it home. I haven't decided if I will go back and have them put another one on or go to Auto Zone & cut my loses to have piece of mind that if they put the wipers on they will stay there. I'll have to wait for a clear day though as I can't drive in the rain right now

David Mounts

I love it when the person helping me knows what I want better than I do myself. I walked in asking for a headlight switch while holding the knob. He looked up the headlight switch and walked around the counter and picked up a box of knobs. They were the wrong one, so he picked up a second box. It was the right one. The price of the headlight switch was $107 which I would have paid. The knob was $15. This is the service I look for. I will come here first.

Parker N

I went to this store to replace 2 batteries for my pick up that I believe were bad, an employee named Michael had an attitude for no reason when I walked in. He said the batteries were tested fine and asked me 20x if I'm sure that my truck won't start and I said yes. I told him when I tried to start the truck it sounded like the batteries were dead. He threw a little temper tantrum when I said I wanted new batteries because they were under warranty. Now my truck starts thanks to the new batteries but I would recommend to not have Michael help you because he will most likely have an attitude.

Carol D (Evelinska)

This Location is excellent ... Im a Nationwide Expeditor called yesterday to special order my Mercedes Sprinter brake pads over the phone Mr. John was knowledgeable and professional and today on picking up my order everything was top notch I got my order right and He also helped me to get the service done by recommending a few places since I don't live here just passing thru . I'm very impressed by the customer service courteous with a high level of commitment ( detail oriented) toward their customers. Thank you very much