Subway

JAMES MANNES

Great job by the young lady behind the counter. She was so pleasant and I could tell by watching her put together the other customers sandwiches that she was taking great care. Great job Port Washington Subway!

Dawn Bohn

Need better customer service and training of employees. Does this store even have a manager? If so, you should stop by once in awhile. Every time we stop the employees are inexperienced and either mangle the bread or get confused how to make the sandwich. Yesterday we stood in front of the clerk for ten minutes before she would acknowledge us. Then she mumbled and refused to look us in the eye. She never said “hello”, “how can I help you” or “thank you”.

Colin Haagensen

Arrived at 6:53pm on a Sunday Evening and there was one man in front me ordering. I proceeded to wait for him to finish. After he finished it was 6:58. The girl proceeded to tell me they are only open till 7 and she can’t take any orders after 7. Even though it says on the door open till 9. Absolute lack of customer service skills. And they want 15 an hour? Hahaha

Marcus Hafele

I work at this store, and understand why some people can be angry for us not having things. It's a great store, and always will be. these most recent reviews are due to our current lack of staffing. From a insider standpoint I can tell you things are going to change. You'll walk in this subway leaving refreshed and happy. My coworkers and I try our best to satisfy a lot of people. So far it's working. From the customer standpoint, I come here a lot even if I'm not working. Some places may be dirty, but those are the places no one looks (Still unexcusable). As for lack of product, we are under a slight time constraint at times leading us to disregard the preferences of the one person that orders a meatball or a teriyaki, for the many people that will order different, more popular subs. As for the soup, it is now a common place item, and availability varies from store to store. I have a lot of customers who know me either by name and/or appearance, and I do my best to keep them happy each time. If your reading this as a usual customer of mine, you can probably guess which one I am. I get usual customers for a reason, mainly for the sub, but also for the interaction and experience we hold together. I'm a community member just as y'all are, and if I haven't seen you here, I've most likely seen you else where, leading to a pragmatic interaction. All in all, your subs may not be perfect, and we may not have exactly what you want. What we do have is the ability to be human, to try and more often succeed to leave you, the customer, satisfied with your Subway Experience .