Kay Jewelers

Category: Jewelry store in Downey, California

Address: 411 Stonewood St Spc. C5, Downey, CA 90241, USA

Phone: +15628626147

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Jae Cee

Sep 25, 2021

Ada from the Downey location was so nice and explain every step of the way to me and my fiance . We now have our wedding rings . She has a beautiful heart and soul and made it happen .I left calling her Tia .

Patricia Marquez

Jul 23, 2021

I recently purchased a ring from Kay jewelers my sales person Mary was very helpful and friendly had a great experience.

Marleny Tenorio

May 6, 2021

I have been coming here for 5 years now and Ada hands down the best at what she does. She helped me with my wedding ring, my watches, the gifts I would by my mother, to the gifts I get my significant other. By far the best. If you're looking for something without feeling compromised to get anything ask for ADA.

ThePowerCouple

Oct 23, 2017

The service here is absolutely horrid, if i could have given them a 0 i wouldve. The manager named Ada is thee worst Manager, I spoke to her regarding my ring that they polished amd cleaned and I paid to get both rings resized, when I got them back one was a different color from when I gave it to them. She disrespected me so much and actes as if I was at fault and wouldnt even get the ring fixed even though it was the companies fault. I will be writting a letter and speaking to corporate regarding this manner and the employee Candy who also works there. Kays jewelry is all together horrible, my stone came out 3days after purchase.

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jul 3, 2022
Kay Jewelers | Jul 3, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers Outlet repair watches?

Kay Jewelers | Jun 3, 2022
Kay Jewelers | Jun 3, 2022

Yes, every Kay Jewelers Outlet can examine and repair most watches. Kay Jewelers Outlet’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers Outlet regardless of where they were purchased.

Can Kay Jewelers Outlet repair jewelry?

Kay Jewelers | Jun 3, 2022
Kay Jewelers | Jun 3, 2022

Yes, Kay Jewelers Outlet offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers Outlet also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers Outlet regardless of where it was purchased.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay replace watch batteries?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Can Kay repair jewelry?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Does Kay do jewelry consultations?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay repair watches?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay personalize existing jewelry?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay engrave jewelry?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Does Kay clean jewelry?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

Yes, Kay can professionally clean jewelry for free.

Can Kay do custom jewelry design?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay repair a ring?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay resize a ring?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 4, 2022
Kay Jewelers | May 4, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

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