Baby Depot

Don Gonzalez

Burlington is always a great place to find outfits for different occasions... They have great prices... And a wide range of selections in all styles of clothing. Been coming here for years... This store never disappoints.

Brittany Chalyce

Zero stars should be an option. I attempted to return an item today. I was in the store at around 9:15 AM March 31, 2022. I know 100% that the store manager called security on me. I came in to attempt to return a pair of shoes that my daughter had worn and we had some issues with the sizing and which is her correct size however they were so loose that she constantly tripped. So I understand the return policy that’s not what this review is about I understand items must be out unworn despite it’s only been a week and a half since purchasing them I totally get that part. What I don’t understand is why moments later after that interaction with the manager who I believed was unnecessarily condescending the security guard comes up is now in my vicinity, mind you being that it’s so early and in the morning there were probably about two other customers in the store at this time. The reason why I know that he was specifically sent for me is because of the exact timing. Within minutes of my conversation concluding. I went to select the correct size of shoes and then began walking as I proceeded to call Burlington customer service to report the issue among some other things that I’ve been noticing. So while I’m on hold waiting for Burlington customer service. I notice specifically that be came to the area that I was standing and I know that’s not by coincidence as we locked eyes and look at my bag and the shoes in my hand and I’m wise enough to know when something is up . I then proceeded to go to the checkout line and with the security guard conveniently placed himself in that area and which he continued to watch me it’s extremely inappropriate. I one hundred percent was experiencing some sort of profiling which I believe was initiated by the store manager whom I interacted with. I know I absolutely gave no cues of inappropriate or odd suspicious behavior l. I have no intention of shopping at this location. I am a loyal member to Burlington and have shopped this location frequently over the last ten years. I am happy to patronize the other locations within this state.

ireview tings

This place is the worst. Only 2 cashiers with over 100 people in line. And they are extra slow. The line is snaking the entire store. Waiting for this place to close down.

Guillaume Koe

Should hire more motivated individuals willing to help customers. I shop at this store at least once a week. $xxx spent weekly on my family. Yaitza the cashier managed to ring a few extras items Took about 45 minutes to review receipt and resolve issue. Didn’t apologize or anything very rude attitude. Burlington you can do better!!!Thank you, Guillaume, for letting us know about your recent in-store experience at our Waterbury, CT location. Please be assured that we will look into this and make every effort to rectify the situation. We value your patronage and trust you will continue to shop at Burlington and enjoy the excellent service you received in the past. We have passed this information along to our team for review. Thank you! ❤ - Nura