PNC Bank ATM

Anthony Savage

ATM wasn’t working. Which is terrible since there aren’t many PNC atms that accept deposits in the norfolk area. Please fix the touch screen soon!!!

John Doe

This PNC is great, and it’s always very fast service, and employees have a smile while they are serving you, it’s like a personal relationship. But, the drive thru is very tight for larger vehicles like pickup trucks. But, it’s not a problem since the lobby is open. If you don’t have a particularly large vehicle the drive thru is fine, otherwise expect to fold your side mirrors or just go into the bank.

Toni Drew

Banker Tara reprinted my debit card without me asking for it. This stopped my current card from working. She asked when could I come and pick it up. I requested that they allow my husband to pick the card up as he is a JOINT owner on the account with his own card already. She told me they do not allow that even though it was strictly her fault. I think it’s ridiculous that PNC wanted to drag me and my infant out in the middle of a pandemic to pick up a debit card they reprinted in error. Do not touch customer’s account if they have not called you and asked for assistance. When your employees make mistakes you should work with the customers to resolve them.

Jonathan Ross

Love my bank! Staff is very friendly and helpful. However, they really need Saturday hours. People work during the week and I like buying things on weekends, and sometimes need more cash then the ATM will allow me to have.. its frustrating having to wait until Monday to get my own money.