Panera Bread

derrick marsh

Girl with pink hair at the counter assumed i was a doordash driver because there is a high concentration of men in the area that are the same color as me. She accused me of trying to Steal my own food! They lied on the app and said it was done way earlier than it actually was. (probably to avoid slow times so corporate does not see they are always behind) so i just waited patiently at the counter in the back. I saw my name on the receipt in Big Bold Letters as she put it on the counter. She spazzed and started to yell out at me and say " This is not for you this is for rapid pick up! Not for delivery! You are not going to steal this" I told her twice this is mine im Derrick. I was literally going to pull out my wallet for my ID and my phone to prove to her it was actually mine. I have a white passing name for a black person and this is not the first time this has happened to me at this location. After she knew she was wrong she did not apologize. She just said "Ohh" then stayed silent because she knew she was wrong. This was around 8:40pm on July 27th 2022.

Mike L And Jerry The Pigeon

This is a very typical Panera. Lots of room for seating good customer service and great desserts. Absolute location is easy to walk to. Make sure you download the app to get the great deals that they always offer.

Nicole Marie Story

I need to share this story of my sandwich. For SO MANY YEARS, dating back to 2003, the Mediterranean Veggie sandwich by Panera Bread was my daily delicious nourishment! Sometime around 2009, I stopped eating this sandwich cold turkey (for no specific reason) and have craved it not ever since... until recently. The free one-month unlimited coffee by Panera lured me into their bakery last month. And the little ordering touch screens lured me to see if my delicious sandwich still existed. AND YES. IT DOES. So for the past couple of days when fetching my coffee, I've been tempted to see if I can easily build my own version of the sandwich (no feta, extra peppadew, extra cucumber, extra red onions, no emerald greens, add spinach), and oh my gosh it played out perfectly! In the olden days, relying on a human for my many special requests was always risky. The little ordering tablets ensured that I could have it my way. The only difference between my old school sandwich and now is that I no longer eat dairy (that started in 2010 hence the no feta request)... and the sandwich would absolutely be incomplete without a cheeselike addendum; but Panera already resolved that issue because the sandwich now comes with hummus! So I ordered extra! AND LET ME TELL YOU THIS! It was a perfect experience from ordering to receiving to eating. My head was on cloud nine. This bakery did a phenomenal job. In fact, I have since ordered this sandwich six more times in the past week! I am in love. Thank you so much for the careful time that your bakery invests into being kind to the customers and to executing a perfect sandwich construction! THANK YOU!

Ann K

My order was accurate. I ordered an iced latte, I wasn’t too fond of it. Everything was pretty standard for Panera.