Noodles and Company

Category: Restaurant in Richmond, Virginia

Address: 1601 Willow Lawn Dr, Richmond, VA 23230, USA

Phone: +18042889777

Opening hours

Sunday: 11AM–9PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–10PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

Royal Paws

Jul 14, 2022

First time ever visiting Noodles and Company. We where in the area and wanted to try something different. The food was good, my favorite was the garlic bread though. So delicious!! The restaurant was clean and the service was quick. But the thing that really earns the 5 stars is the customer service. The cashier, I wish I got her name, was amazing! (She was up front around 4-5pm) I told her we've never been here before and I had a bunch of questions, even asking what kind of noodles are what. 😂 She was so patient with us. Never made us feel like we were wasting her time, and happily answered the ridiculous questions we had. Nowadays, it's hard to find employees with that much care for customer service. Most restaurants you go to you can barely get a "hello" from the workers. But she was phenomenal! We accidentally forgot our side salad and didn't realize it was never brought to us until we were done eating. When we brought it to her attention she apologized and made us one to go, and even gave us a free bowl for the trouble. Which it was no big deal at all! But we were blown away by it. Thank you so much for the great experience, if we're ever in the area again I will be sure to spot by!

Drea Cotman

Jun 27, 2022

I had an issue with my food, though I was disgruntled about it, Mitchell made sure that I was taken care of and the issue was escalated. I appreciate good customer service. Great experience today.

Germ B

May 17, 2022

My first time having their Tofu pad Thai & it was very tasty! The noodles on the other hand weren’t very authentic & my potstickers were very soft as well, usually they’re fried hard. I’ve had the same dish at multiple other restaurants and I could tell the difference. Besides that my overall experience was great(:

Berkeley Hines

Mar 29, 2022

I love this location wholeheartedly, and I would give anything for it. The service is impeccable, especially the ginger cashier. Very good food, would 100% recommend, and the staff is always doing their best. If you are looking for a place to eat, eat here.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Apr 6, 2021
Noodles and Company (Owner) | Apr 7, 2021

There is no greater priority than the safety and well-being of our team members and guests. Since the onset of COVID, we have taken steps to ensure that safety is our ongoing priority. We have taken many steps, include requiring all team members and guests to wear masks; sanitizing all common areas at least every two hours; creating socially distant seating for open dining rooms; installing plexiglass shields at our counters; and implementing tamper-evident bag seals for all to-go orders. To see our full list of safety procedures, please visit our website at noodles.com/safety/

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