ATM (Wells Fargo Bank)

Sybil Myers

Came on a Saturday morning (my only day off). Called the number listed on the door, gave all the information, and was told a banker was coming to the door to help us. A banker did, right then, and said we didn't have an appointment (after we'd gone through the entire process on the phone) and would not let us in to help us. There were no other customers in there being helped and when we went through the drive through the banker was talking to the teller. I've never been treated so poorly at bank. It is difficult to find people who want to work anymore. Other banks are open and still have decent customer service. I've banked with them since they were First Union (over 30 years). Must be time to find a new option.

Shane bream

They have great customer service but a down fall is they don't like to open on time

Heather Shover

Absolutely horrible service all around. Save time and stress by just not banking at ANY wells fargo. I called to freeze my card that I had lost and it could have been anywhere. They informed me that even though I added my card to my husbands account they could not freeze it because I should have been informed to create my own online banking profile and there was nothing they could do. Except let my card be lost and in wrong hands. Andrew is the worst employee there. He had no remorse what so ever and treated me like a burden and a waste of time. Will be notifying the BBB because they shouldnt be in business. I guess the news reports speak for themselves.

M E Farris Major

The Carlisle branch is HORRIBLE!!!!! We have been banking with W.F. for 20 + years, but after leaving Chester County, and moving here. This is unacceptable. We have left them. We are still doing some business in Chester County, never here again. UNPROFESSIONAL !!! THEY DO NOT CARE ABOUT THE THEIR CUSTOMERS..