Venice Family Clinic

Olive Lewis

I wish I could give no stars. We just experienced a completely unnecessary and insulting visit at your clinic. Juan Suarez at the front desk refused to communicate or explain to us we had the wrong date for our child’s Covid vaccine. Completely unprompted Mr. Suarez belittle my partner passive aggressively asking them to reread their confirmation email over and over again. I finally asked if he could clarify the misunderstanding and he again said reread your email. We finally came to the realization the appointment date did not match but Mr. Suarez refused to offer a solution or apologize for the confusion. Mr Suarez is a terrible representation of this establishment and only after I returned to ask for his name did he feel the need to offer to reschedule.

La China

If I could give this clinic 0 stars I would .. why do we have to wait 45+ minutes just to make an appointment through the phone smh!

Sol Ar

Horrible service, I come to a lady to make a dentist appointment, she didn’t even look at me and keep playing in her computer, later she talked without looking at me , and keep playing in her computer, and after several minutes waiting for her attention I left. Horrible treatment not manners. She has not business serving costumers👎.

Illana Eber

Dr Wu is wonderful and all the staff are lovely and very helpful. Unfortunately trying to reach this practice by phone is impossible. I have been calling for two days for a referral were waiting for, I have been on hold for periods of over 30 minutes, have left a message for a call back when given that option... no luck there either. It doesn't help how amazing the staff are if you can't get through to see anyone. Disasterous!!!