Address: 11205 Lincoln Hwy, Mokena, IL 60448, USA
Phone: +18154649506
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–2PM
Tierra Dixon
I have been banking with Chase for 10+ years. Cliff was the banker we had the pleasure of working with when we walked in on a Saturday to open an additional account. He was so professional, personable and friendly. My husband and I had originally went to the Frankfort branch that day and we did not have a pleasurable experience. It was so bad that I contemplated just using our other bank, but my husband suggested we try another branch. Cliff was not aware of our experience at the different branch, but he gave us top tier customer service and little did he know he retained a long time customer that day by just being himself! Thank you Cliff for your amazing service!
N Master
Came in to replace my debit card after loosing it.. I’ve had this happen twice before at other locations and both times it took close to an hour to take care of. The gentleman that assisted me at this location had me in and out! Probably spent 20 minutes taking care of everything... great efficient service.
Sabbina Thomas
Elise was THE BOMB! My husband and I had bad experiences on the phone with customer service but when we came into this Chase Bank branch, Elise was the definition of great customer service. She was very helpful and guided us through the services we requested. These days it's hard to meet people like her and we had an excellent experience. Keep up the great work!
Julie M. Roberts
I misplaced my debit card and needed to make a cash deposit. I stopped in to have my card replaced and Diana could not have been more helpful! She cancelled my card and got me a digital one right away My new card was sent overnight as well. Great customer service!!!!
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