Address: 1390 Gaskins Rd, Richmond, VA 23238, USA
Phone: +18047502220
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
Lis Turner
Only 3 cars in front of me at drive in window. Took 30 minutes to at tally get to window/teller. Have no idea what was going on. First time using this branch. It will be my last
MEGHAN R B
ATM Drive-thru and banking services at this location.Hi, Meghan. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social
Kelly
Wonderful customer service and experience (and this was even during a time when they were experiencing difficulty with their system)I'm truly glad to read your review, Kelly, and I appreciate you taking the time to share these kind words. Have a great day. -Janet, Wells Fargo HL Social
Alisa E
Went through the drive thru to make a quick deposit since I've got an infant in the car. I am now going on 15 mins waiting to get to the window stuck between cars and can'tget out. The cars are piling up in every lane behind me. What kind of service is this!? This is the slowest Wells Fargo drive thru EVER. Trying to call over to this bank location to notify them and no one is even picking up the phone! Unacceptable!Hello, Alisa. I'm very sorry about the line at this location, as I know how frustrating a long wait can be. To ensure I can forward your feedback to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social
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Yes to above. Nice thing about the branches I deal with is they still have drive through tellers so I can get a roll of quarters for laundry without going in. My other bank has closed 2 of 3 locations I went to and probably all of them in richmond. If they have my money who is in control of access to it! Seems I have to ask their permission to get my own money sometimes and I don't like that!!! Automatic machines are good if u want $10 or $20 eliminations but not if u want $1 or $5 or change!!!
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