Firestone Complete Auto Care

Mari Lo

Don’t come to this location, they keep my car for 5 hours to change the tires when they say it will be ready in 2 hours.

JD

I went to the firestone on market Street in Riverside California to get an oil change I drop my car off at around noon they kept my car all night until the next evening I got it back around four in the afternoon and come to find out they never change my oil at all I ran an oil level test on my BMW and it came back low by minimum. Crazy Even charge me the $200 They said everything was OK. I then called the corporate office they sent me to the fire stone on Alessandro Street in Moreno Valley. I got my oil changed and park my car in my garage the next morning I walked out my whole garage or a good portion of it was full of oil I have an oil leak from the oil change so I called again and now I’m waiting to see the outcome will keep posted. Oh I almost forgot the reason I knew besides running my oil level on my car is That the technician from the Alessandro firestone told me the oil was very dirty and very low and they probably did not get changed at all.

Dick Wolf

Just a bad experience overall. Been here twice and the service is just bad. Got a heavyweight man that doesn't look like he wants to help at all and generally just looks tired. This last time I was there I tried to get some tires sent there from a different store. They were supposed to order them the night before and when I showed up the guy told me "he thought I was gonna be there in the AM to confirm". They basically just look like whatever you may need from them... they CAN'T help you with it. Tire Choice on Hemlock is the spot check them out!

Peach es

The manager seems to have an attitude problem. Twice he has something to argue about when I've gone. Had the alignment done on my truck they left it worse, that when I brought it in. I've never had problems when the previous manager was there, but this new tough guy has got to go.