Salvation Army Alameda County Campus

Category: Social services organization in Oakland, California

Address: 2794 Garden St, Oakland, CA 94601, USA

Phone: +15104379437

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Keisha Brooks

Jul 28, 2021

Was referred by 211. Was there for about a week and half. The case worker started off being inconsiderate and showed no concern for my family circumstances. Case worker was unreasonable and wouldn't consider request for reasonable accommodations for our emotional support pet given to the family, to aid in the recovery of recent traumatic experiences. We were locked out of the shelter for a day, a penalty for having our dog. Was given ultimatum to get rid of our friend, or leave. This next incident was unnecessary and uncalled for on case worker part. I had a important business matter that needed my attention. I requested for a day out pass, that is usually given for these occasions. Case worker Laura, told me to email her the request. I emailed her, expressing the immediate need for the request and it's urgency. I got a call 10 minutes later, from Laura the case worker. She says to me that the request was not approved, no exceptions. At the time, I wasn't at the shelter. I started to head toward the shelter, in fear of being locked out again. Our belongings where held in the room, for a day when we were locked out. My medication was withheld, and was important for my health. I asked Laura over the phone, if I could connect with the supervisor that disapproved my request. She refused to provide that info. We were in miscommunication, so I came to the shelter. We get to the door to the shelter. It took 10 minutes for the door to open. My 3 sons and I entered the lobby, and was refused the key to the room. We sat down, and waited for case worker. At that point for our safety, I decided to record the incident. Case worker entered the room, came over and sat next to me. I asked her again for management to intervene, to resolve the miscommunication. She looks at me with a blank stare, then later says there is no one just her. She then gets up and threatens to call the police to have my son's and I removed from the shelter. The case worker was in breach of our confidentiality, by using my family's traumatic event against us. I have PSTD, as a result of police misconduct and brutality. My son's have a known fear of being a witness to a police officer killing me, as rememberance of being racially targeted, profiled and harrased. I fell ill suddenly and went to the bathroom. I must've passed out, cause I woke to paramedics in the bathroom with me. They took vitals and I was able to function. When they left, I was given a ultimatum by police. To leave the property, without any combativeness. Then I was threatened, that should such combativeness occured that I would be removed by force. All of this was said without asking me any questions. They made my children retrieve all of our belongings from the room. My 14 year old daughter just underwent major surgery of appendix removal, with a drainage attached to her body. They case worker and staff was comfortable with watching my daughter struggle with the heavy bags, knowing her condition. The case worker was unreasonable and inconsiderate in handling our case. She showed no regard to our needs and concerns. She operated business unprofessionally, and deliberately created a situation that could've ended tragically. She abused her power of authority, by calling police in an attempt to have me harmed. She falsified statements made to the police to portray that I was aggressive and threatened her. With that, she used a fear tactic to ignite a negative response by the police to use excessive force against me with the possibility of triggers being pulled in front of my children. This case worker needs to be held accountable, for using poor judgement in her decision. She should be reprimanded. I have video of what happened, and it has been posted viral.

Abduselam mohammed

Jun 28, 2021

If it is your only choice to send your kid to their pre school and child care you are unlucky

Derrick Threatt

Mar 4, 2018

Best public service organization in Oakland. If you are looking for help or a church to attend then Oakland Salvation Army is where you should go. My family and myself have been members for 4 years and they treat us like family.

Foota Abram

Mar 13, 2015

I wish we didn't have to do early day every other Friday. I also wish there were clearer communication between the staff and the parents. My baby loves it though.

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Questions & Answers

Do they feed families three times a day ?

Shianne Hawkins | Nov 5, 2021
Ramiro Montoya | Nov 5, 2021

Yes. Great chef,and cooks. All stadf real nice. T hff wy feed the homeless at different locations.

My daughter is homeless with a small child age 3 how does she get in your shelter program on Garden St.?

Kecia Houston | Sep 2, 2018
Ramiro Montoya | Sep 2, 2018

Start with a phone call to make an appointment.

R they giving out food donation today

Janice Hall | Sep 2, 2018
Ramiro Montoya | Sep 2, 2018

Not today

Hello when will you have the Christmas sign up

Alejandra Mendez | Sep 2, 2018
Ramiro Montoya | Sep 2, 2018

All you need to do is a phone call. They are excellent with phone answering,and very professional.

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Is there still Thanksgiving and Christmas sign ups

Keisha Macey | Sep 1, 2020
Vicky Murillo | Sep 1, 2020

hello if you can help me if you are still registering for this Christmas for the gifts I have 1 boy and 2 girls and I have no job my 18 month old baby nobody takes care to take care of her because she suffered from very severe alejias many meals and that is why I have Almost a year ago that only my husband travaja and I need your help I thank you for taking the time to read my request thanks

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Hello. When will you have the Christmas/Thanksgiving give away? Thank you.

Angie Huang | Sep 1, 2020
Ramiro Montoya | Sep 1, 2020

I would like to know also.

Can i call there and talk to my girlfriend?

Christopher Anthony Summers | Sep 2, 2019
Victoria Quincy | Sep 2, 2019

Exactly she would actually have to contact you off her own device.they really dont let you use the phone..its for safety reasons

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who do you talk to about unpaid wages for bell ringing at Garden Street

Janelle Ohara | Sep 2, 2019
Ronald Scholten | Sep 2, 2019

To the officer in charge.

It’s me and my fiancée and my son and were homeless right now how do we get in

Breanna Jones | Sep 2, 2019
Ronald Scholten | Sep 2, 2019

Just explain your situation to them and find out.

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Can I drop of clothes anytime?

talita Mo | Sep 2, 2019
Deidre Bradford | Sep 2, 2019

Yes you can when u come in the parking lot it will be straight ahead of u as u drive up u cant miss it

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