Cordelia RV Service & Collision

Brian Allen

Having some issues with installed equipment. Appears that install may be incorrect. Jeff, one of the owners, seemed to prefer email getting this setup but having trouble getting in touch now. Edit. They got my trailer in and I'm back in business.

Galen Porter

What a conundrum for me to write this. Our salesman JC was fantastic. Through several visits and our purchase experience, JC, the sales staff, and the walkthrough tech were awesome. As with any new trailer, there are items you find that need warranty repair after the first few uses. Not unexpected. Now, switch to the service department. Contact is impossible. No one returns calls. No one answers the phone. I had to call our salesman to get a service initiated under warranty! We have found another issue months later, but still under warranty, and still zero contact. The people are great when you are face to face, but getting to their face is impossible!

Motoz11

Absolutely the worst customer service ever. Had my trailer here for over 6 months for warranty work and they did not touch it until the last week. They made excuses on why they could not fix certain items and then only have of the parts needed to fix the trailer showed up and we’re fixed when I picked up. I now have been waiting for 4 months for a part that they were supposed to mail me and Fix myself. I now cannot get anyone to call me back or even answer my questions, they claim they have no record of the part on my trailer having issues. Place is a joke!

Myron Terry

I have only dealt with the collision center so this review reflects our experience there. We had collision repair work done for a an insurance claim. Sierra was our case manager and an absolute pleasure to work with, as well as Elcer, the collision supervisor and Jeff, the collision manager. We were extremely happy with the work they did and how they handled all the insurance business for us. They went above and beyond for us to insure we were happy with our rig. Very unusual considering the age of our rig (1992 Foretravel) and the difficultly if sourcing parts for it. Most places don’t care to put in the time on older rigs, but they were very into it. We couldn’t recommend them more of you have any type of service or repair work needed.