Best Western Plus Chain Of Lakes Inn & Suites

Melissa Frye

This hotel is nice for the price. The beds are comfortable and the water pressure is good in the shower. I didn't try the pool out while we were there. They have washers and dryers there, but the room is so hot, and if you're like me and want to stay with your laundry, you're going to sweat!!! The one thing we did not like is that they have signs at breakfast that say that they don't want you to take food back to your room. Most people want to relax while they're eating. The internet connection was good for our stay. The other thing is, if you don't fill out a form for your room to be cleaned by 9 am, then your room won't be cleaned that day. The air conditioner didn't get as cold as it should, being in Florida. All and all, it was a good stay.

mark r

BED BUGS Rented a room for two nights for my 83 yr old disabled mom so she could attend family reunion. After the first night she mentioned a couple of bites on here chest. We thought nothing of it at the time. The second night she went to the desk 10 PM, with two bed bugs in a baggie asking for another room. They said they had no where to move her. They did not get out of their chair and check the room. In the am they offered her 10,000 rewards points. BIG DEAL. I asked the mgr why no one checked the room. He said they are not bug professionals. REALLY???????? ROAD CONSTRUCTION DIFFICULT TO GET IN THE DRIVEWAY.

Valentine NotOneOfYou

This is a very nice hotel. Super friendly staff and great, large, Clean rooms. Loved the quality of the matress, peaceful atmosphere and good central location.

Jimmy Oakley

Have spent thousands at this hotel and never had one problem until last stay. Was waiting on a transfer of cash and was asked to leave and check back in because the person paying wasn't there. I've personally paid thousands to pay for a room for friends and haven't even been in the same state. So I checked out and got charged 20 dollars for a pillow that had one small stain on it that I spilled a coke on??? Never again. Arrogant belligerent and obviously unappreciated of paying customers. I would recommend staying clear of this joint!