Jack in the Box

Audio Masters

If I could give a negative 5 star I would. I went to the drive through around 2am. The gentlemen took my order at the speaker after taking my order he said he couldn't make my order for twenty five to 35 minutes because his cook is on break he told me to wait in front of the restaurant.. So I drove my car to the front of the restaurant and proceeded to wait after 45 minutes he never showed up. I went and knock on the door. He opened and said I have to go back through the drive thru. I told him I've been waiting 45 minutes already. And your supposed to bring my food out to me. He got a little angry and told me to wai he went and got my food . when I got in the car I ate the egg rolls they were straight out of the fridge they where ice cold. He never heated it so was my chicken sandwich it was ice cold. Horrible service very rude. I will never go there again

Eliseo Villa

My wife ordered the Fajita as usual. It was cacacaca. Lemon Grove Jack is not good. RSD jack is the best. They put a slice of cheese, instead of shredded. No tomatoes or onions. Wife did not enjoy it and she mentioned it disappointed her because usually when we order in rancho SD or any where else it is pretty good. What ever never stopping at that Jack again.

Jenn Rebello

DO NOT EAT HERE DURING GRAVEYARD SHIFT EVER!!!! This was the most disturbing and disappointing experience I've ever had. Ordered ahead through the app. 1st the line was very long and I was 5 cars back. It took nearly 15 minutes to finally get to the speaker. Now I will say that from the point of letting them know I had an app order to picking up our food and leaving was fine. Went down the street and parked to eat before getting back on the road. My bf was eating his burger when he took his second to last bite found what looked like either a fried Bobby pin or a fried roach in his bite. It was hard enough that it broke his tooth. Immediately went back to bring it to the restaurants attention and get some kind of compensation either a new burger or money back. The 2 ladies (and calling them ladies is being generous at best) scoffed at us, were unbelievably rude and said but he ate the burger. I tried telling them it was in the close to last bite and that he had broke a tooth on it. They pretty much both gave me a look telling me to eff off and there was nothing they were going to do to help at all. I grabbed the thing that was in the burger and let them know I will just go through the corporate office or contact someone in the morning at the restaurant about it. They both laughed at said fine go right ahead. I've worked in customer service for 20 years and when I was younger I worked in fast food. This is not how you handle this type of situation at all. I have included a picture if what he bit into. Disgusting to say the least.

Herman Thudpucker

You have to eat in the car. Ok I get it! No trash cans outside?