United States Postal Service

Reynier Martinez

Very friendly staff, very nice people. They took care of my family passport needs right away. Very helpful and their manager also. As a company owner I respect and love this staff. Thank you always.

Yusimy Pena

Horrible Experience. I understand now why this place is almost empty while other post offices in the area are always busy. The front desk lady Helen has attitude all the time, not willing to help at all. She refuse to review the documents when I ask her and the manager is the same as her. She do not hear the customers or provide options. It is like they want the customer to disappear in front of them. I went in a raining day with my little son trying to renew his passport after I set the appointment and I loose my time. They did not provided me any options that could help me. The manager just told me to set another appointment and give me her back. “What a great customer service”.I am in shock.

isis maria

Worst service ever. I made an appointment for my son passport and the clerk Helen didn’t want to help me because I was there 5 minutes to 3:00pm (10 minutes late) and the post office will close in 30 minutes (3:30pm). I was so frustrated because I took my son out of school early and I couldn’t even do what I needed to do. I tried to talk to the manager (Gelcys Peraza) but she was in the same page as her coworker. Thanks to services like this (awful) is why people choose the private sector (Fedex, UPS). They go the extra mile for people.

Marjorie Hernandez

Clerk Miss Sontae was very unprofessional and negligent, displaying an unhelpful demeanor. Throughout the transaction she was always lagging and not paying any attention to what she was doing, she was not able to provide accurate information apparently because she lacks it! Informed that our important documents were intended for Spain she was sending them to Italy as displayed on the Credit Card Machine! No apologies when corrected! She had to consult her supervisor twice for everyday work transactions! She is a shame to the good name of the US Postal Service! Extremely disappointed traveled to another USPS Office where I received professional service!