United States Postal Service

Kishan P.

Twice I've been here and they were both helpful and nice.. something u would never catch me saying about any other valley post office! Maybe I'm lucky since this spot got alot of bad reviews.. If anything changes, then I'll update. Also they are the one post office that opens early in the valley.. if u consider 830 early.. which I don't but I'm happy they open before the 9 and 10ers

AyoAngie

I am so upset! I sell wigs online. I dropped off my prepaid pkgs and put in the drop box inside the office. Big mistake!! Over a week later tracking says they are awaiting my pkg. I've had to refund several customers because of this. Now I'm going in to the office to give them a piece of my my mind!

Rhea R

Visited this branch on a Monday at around 11am-12pm and they were closed. There was nothing indicating that they were supposed to be closed. Instead, I dropped off a package and my mail-in ballot in the collection box directly outside the entrance. However, its been 2 days and my package has still yet to be scanned into the system. USPS.com says that the collection box is supposed to be collected everyday and my package has not been collected since Monday. Today is now Wednesday.

Kameryn R.

My experience at this post office is definitely better than my last post office, but it still has been a less than stellar experience. My first concern is accessibility. The nearby bank claimed all the parking spaces so if you can't find a spot in the street, you have to park at the strip mall behind it and walk over. So, good luck if you have any heavy packages. Speaking of heavy packages, my main issue with this post office is that at least 60% of my packages do not get delivered. And it has been unrelated to size and weight. In fact, the first packages I got from a mail carrier here were MASSIVE and HEAVY, sent to me unexpectedly. So, if there was a genuine reason my packages are not delivered, I would completely understand. But the deliveries are not attempted in the first place. For example, my mail carrier arrives around 12:20-1:00-ish PM every day. Yet, my package was electronically marked as delivery attempted at 8:21 AM. I was specifically told a prior undelivered package was not delivered because the carrier has a weight restriction. He said something like 29 lbs. ...The package was 12 small rolls of paper towels, under 3 lbs in weight. I can't always make it to the post office to pick things up. It's the reason I have things delivered in the first place. When this was first an issue about a year ago, someone would promptly pick up the phone and schedule to have my packages delivered. Lately, the phone rings through. I feel like 3 stars is too generous, but I suppose one star goes out to the overworked mail carriers: grumpy, sweet, and everyone in between.