Cold Stone Creamery

Wilson

I bought the Cookies N Cream cake and had them write "Happy Birthday" on it, when they finished I left. Little did we know it was missing an oreo! No biggie, however the old lad ran out the store to catch me as I was heading into my car. He explained that he forgot to place the oreo back and insisted I give him the cake so he can place the oreo back. Talk about dedication!

kemberli ruiz

Sad to say I’ve had two bad experiences now… the first was when I requested and paid for additional toppings to be added to then finding out it wasn’t added because the worker was more focused on getting the line down… there were only 2 people in the line behind me which made no sense why she had to rush me out. This time I believe I got expired vanilla ice cream. I always order the same ice cream “birthday remix” I know how it’s suppose to taste and this did not taste like that one bit, it tasted sour. Which I then had to throw the whole ice cream out.. I was highly upset because I paid a lot for it and really wanted some good ice cream to end my day .

Clare Madrigal

Came for the vegan Silk chocolate almond milk based ice cream. Very good! Hope they will continue to get more vegan options and flavors.

Stephanie E

This is one of the worst ColdStone I’ve ever been too. Too much confusion while ordering inside, have to yell at the top of your lungs to be heard, different flavors inside then online. Employees should really wear a hair net and gloves. Same employee that scoops your ice cream and hold your waffle bowl has no gloves on then proceeds to run to register to ring you up, all while touching dirty register then goes back to scooping and touching bowls with dirty cash register/ money hands. The restrooms were out of order and the restaurant was dirty. This ColdStone also can not make the ice cream right to save their lives…. They don’t follow directions of what the ice cream style calls for and it’s runny, unexceptionable, a mess, not appealing or good, sloppy and low quality. They just do not put any care or when making your ice cream. They use too much of something or not enough of an ingredient. I swear it’s just so hard to find good quality these days. Feels like I just stay throwing my money away. I won’t be going back to this location again. These businesses just take zero proud in their work and staff.