ATM (Gate City Bank)

Keith B

The ATM out front doesn't have any transaction fees. Very cool of you Gate City Bank😎

Bruce Slavick

Jessica and Kim at this branch displayed unprofessional and disrespectful behavior. Miguel edited details about my account without my authorization. All shortly after I reported discrepancies and errors, resulting in otherwise unnecessary expenses, for which GateCity was at fault, such as issuing a card with a cancelled number. Despite promising reimbursement and verbally admitting their mistake, only months later and several stressful phone calls offering only excuses, some compensation was received. While inquiring about it at this location I was literally ridiculed, laughed at and offered no solutions. Overall I felt bullied and harassed here because they didn't want to be held accountable for their mistake. I was a loyal 10-year customer until this occured.

Add Wheelslip

24 hr drive thru access.

PickupsAreNotTrucks

I switched from Alerus over to these guys because I heard such wonderful things. Getting a loan always takes days longer than the loan officer will tell you. Just expect 2 weeks before everything is said and done. They'll tell you 24-48 hours. Trying to get in contact with any of them in a way other than email is nearly impossible. I set up a business account with them a couple months ago, still can't figure out how to operate the online banking for it, customer service has been no help. They did give me a business loan that I never expected to get, but that's the only good thing I have to say about them. I'm sure there's better banks, but switching everything over is such a hassle.