Waffle House

Pedro Sanchez

Love coming to Waffle House. They always have hot coffee, hot meals and perfect waffles. Service was great attentive to my order and it arrived faster than I expected. Definitely coming back for breakfast.

Brian Lapham

Absolutely the worst store in the chain. The cleanliness was questionable as all the unoccupied 4-tops were stacked with dirty dishes. We had to set our table as we could reach the silverware but could not get someone to set our table. We received our drinks after the first 10 minutes and we were never offered any refills the remainder of our visit. None of the orders, which came out much later than the two groups that came in after ours, was right. We were presented with the same wrong dishes multiple times. None of our orders received their meat until we pointed it out. Please note 5-people working and maybe a total of 20 people in restaurant. Our party had 8 of those and we received the worst service we have ever had at any establishment ever. The busboy took our order after emptying the trash in the bathrooms. That was the last time anyone came to check on us without our prompting. True examples: Order 1: 2 scrambled eggs and toast (never received) Order 2:. Sausage, ham, double order of hashbrowns (never received hashbrowns, meats came 10+minutes apart) Order 3: 2 eggs over easy, bacon, hash browns, toast with extra toast (only 1 egg, half order of toast Order 4: All-Star with grits (was served with hashbrowns and never got grits) This is not all but an example of half our orders. Everything we eventually did receive was because we asked multiple times. Sometimes we were just ignored and others we were heard but not listened to. None of our orders was complete or correct. Not sure where others reviews are as this place would receive negative stars if possible. Nothing went right. Even though partial meals were comped we were left hungry and extremely dissatisfied. Customer service was simply non-existent! UPDATE:. I was contacted by "corporate" about all the issues. Explained to the gentleman that I would update my review upon follow through. I was told that they would review and handle the issues at the location. I was given assurances and the offer of coupons to get me back. No-go on the coupons and have not been back to Texas. Beaumont, in general, will not ever be on any future plans for me! Follow through never happened. End of story.

Erica Adame

Waitress seemed new and relied on the cook to help her with everything. Cook should be promoted in my opinion to management. He was patient and told her what needed to be done and how to call the order even when she picked up her phone a few times.. He told her "you working or need to go? If you're working I recommend you attend to your customers and leave your phone." He was 100% correct because I noticed she was just there and not seemed to want the job.. nonetheless we tipped on to go order and told the cook 1/2 tip us for him. Food was good!

Millissa Allen

To say that this was the WORST Waffle a house I have ever been to would be an understatement. The “staff” was rude, regrading and incompetent. I placed a very simple order of two scrambled eggs and toast and never received my order. Our other guests received half, wrong or no orders as well. The store was dirty, and in disarray. Other patrons who entered the premise after us were seat and waited on promptly. Also receiving their orders well before we did. Their orders of steak and pork chop were cooked, delivered and packaged up before we were served. Do not recommend this place if you are from out of town.