Address: 11999 East Fwy, Houston, TX 77029, USA
Phone: +17134535425
Kimberly Booker
The pictures are a total lie the room odor is unbearable they didn't process my refund thru the 3rd party company so they also ripped me off for these nasty disgusting rooms. RUN DO NOT RESERVE THIS HOTEL UNLESS YOU SMOKE CRACK LITERALLY THE WORSE THEY DESERVE A NEGATIVE 5 STARS
Johnny Karnofsky
Not up to the same standards as other locations I have been to... Air conditioning DID NOT WORK! No phone in room, had to ask for more toilet paper, and even then it was a partial roll, plumbing fixtures in shower wobbled.... corporate will be getting a call later
Brandie Hunt
So we were traveling a long trip. I booked Red roof inn plus + at another location and I accidentally put the wrong red roof inn location in the gps (there is a LOT in Houston) and ended up here. It was 3am and we were already too tired to drive 20 miles back to the other one. So We decided to just stay here even though the lobby had a weird smell, but the front desk attendant was very nice and helpful. We get in the room upon first glance it looks okay. Upon further investigation the room was pretty dirty. Floors were dirty, dead spiders, hair in the bathtub, the door was broken barely latched and a decent sized space between the door and the door frame, any pest could crawl right in. Only thing that kept us safe was the top latch. The mattress cover had blood on it. We moved the mattress a little and saw so much hair maybe dog hair between the wall and bed on the bed skirt. Everything was pretty gross but the bed was comfortable so we did sleep good. We were able to sleep til 10am without outside interruptions. I always do my research on these places and I wouldn’t have chose this place on my own. I was worried about bed bugs but honestly I didn’t see any blood stains on the sheets and we were exhausted from the drive so we went straight to sleep. The bed and pillows were comfy. Sheets were clean, the blanket of course was not so I used my own. Ive been to hundreds of hotels, and I’ve never been to a hotel that bangs on the front door saying to get the heck out of the room at 11:00 on the dot.. it was pretty rude. We obviously know check out is 11 and we needed 10 extra minutes to pack as we woke up late after checking in late.. maybe they should not do that and be polite after I said can I have 10 minutes because I was finishing giving my child a shower. Acting like it’s so serious that they needed in that room at 11:00 on the dot. Pretty sure check in isn’t until 3pm. Also when we entered the parking lot of the hotel and got out to get our stuff we were approached by a man, he kept trying to talk to my husband who was trying to get my baby out the car. Strange man tried to call him over about 5 times my husband finally said what??? He’s like do you smoke cigarettes or anything? He said no. It gave me a weird feeling and I did not feel safe leaving my car down there which was packed full with our belongings. But it was very early and nothing I could do. It’s sketchy area and the other guests we saw outside in the early morning looked very questionable. But we’re thankful for the comfy bed. Morning staff was rude tho. Wouldn’t stay again. Lucky we didn’t get bit by bugs like the previous reviews did.
Brian Dawson
I was just there to pick someone up for a friend. Driving around to the back. The restaurant had an awesome chicken smell coming from it. The red Roof's parking lot had a lot of trash in it. Mostly from people cleaning out their cars and not picking up afterward. Can't speak on the rooms as I never went in.
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Not sure but if you call them they should be able to tell you. Hope this helps.
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