McDonald's

Category: Fast food restaurant in Mesquite, Texas

Address: 4450 Gus Thomasson Rd, Mesquite, TX 75150, USA

Phone: +19726810854

Opening hours

Sunday: 5AM–11PM

Monday: 5AM–11PM

Tuesday: 5AM–11PM

Wednesday: 5AM–11PM

Thursday: 5AM–11PM

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Lupita Campos

Jul 9, 2022

Rude cashier girl with a hat and short puffy bun/pony tail on drive thru today @8:41pm. My husband wanted to check his order and we spent like a minute or so saying “hello” I’m pretty sure she could heard. She answered “FIRST WINDOW” screaming. Once at the window it seemed like she was talking on the phone because she was smiling, or I’m not sure but for a fact she was distracted.

RACC J

May 24, 2022

Worst McDonald's ever! STAY AWAY AND EAT AT YOUR OWN RISK! Rude staff, long lines. Most importantly, COLD AND OVERCOOKED FOOD! Do yourself a favor and skip this one. The location is close to my work, and silly me, I try to go every once in awhile to see if the service has gotten better. Let down once again! I went through the drive-thru and I wasn't able to see the menu on the screen. It appears that McDonald's has a fundamental flaw with their menu screens. What I mean by this is when the person before you orders, the order remains on the screen showing their full menu choice and amount due. You have to remember what you want on the screen PRIOR to arriving to the order screen. When I informed the employee that I was unable to see the screen he was quite belligerent and told me "it's not my problem and everyone complains about it". I spoke to his manager who appeared to also be clueless. Quite sure she is not going to say anything to him. Most importantly my fish sandwich combo was cold, the fries were hard, and the tea was watered down. Just a very horrible location and reflects poorly on the McDonald's brand.

Amber Daniel

Mar 29, 2022

I ordered a LARGE iced coffee as usual. This is the cup I was handed, as usual. I told the employee I got a large, and asked if this was the large. She said “yes why, is it to small?”. So I showed her the sizing on the side of the cup, showing this is the MEDIUM cup for iced coffee. She told me “it’s because of the ice”. What? Putting ice in my iced coffee doesn’t change the cup size… I continued saying this is a medium cup for iced coffee as I pointed, and she continued saying it’s because of the ice, the ice makes it a large. That makes zero sense. I finally just drove off because she was just gonna argue and was clearly to ignorant to read the side of the cup and see she was wrong. I would have gone in and asked for a manager, but had my children with me and was in a hurry.

Austin Guthrie

Mar 19, 2022

Don’t ever come to this McDonald’s cause they will give you drinks that are not full and then not even try to fix it. They didn’t even mix my McFlurry. I didn’t know i needed to mix my own drink

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Questions & Answers

How does everyone like the remodel and is customer service any better?

Rachel Martin | Aug 20, 2020
Timothy Owens | Aug 21, 2020

It's overall way better

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They mess my order up every time

Jamal Thompson | Aug 21, 2019
Bart | Aug 22, 2019

It's.... McDonald's

Is the lobby open for dining or to-go only? Thanks

marusya2156 | Jun 21, 2021
Dereck Dinga | Jun 22, 2021

I think it's to go only.

What's the minimum age this McDonald's hire? And what are the requirements?

Lilsmurf | Jan 22, 2021
Marquetta Gillins | Jan 23, 2021

U don't want to work their so unprofessional

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Anyone have a clue as to why this McD has the rudest and most inefficient people supposedly working here? Pathetic....

C. C. Fielder | Aug 21, 2019
gg good game | Aug 22, 2019

They seem nice Everytime I go in there

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