Verizon

Alicia Herrera

Shout out to Jesus Avalos!!!!! He has provided EXCELLENT customer service time and time again. My family and I have been customers at this Verizon location for 10+ years and always request Jesus for our plans/devices needs. Jesus is so patient and knowledgeable with all plans and really cares for his customers insuring we understand every detail before making changes, upgrades or purchases. I'm telling you all I have been to various Verizon locations in the Central Coast, Central Valley, and now currently Southern California and hands down this location alongside Jesus have been the best service I have EVER received at any Verizon location. I recently made a device purchase and drove 5+ hours to get a appointment with Jesus A. Thank you Jesus for all your help throughout the years!! My family and I hope to continue seeing you for many more years to come!!

roy vazquez

Terrible service from employees, I tried going 2 days in a row to upgrade my phone. First time I came in at 5:45 because I was not aware they closed at 6. I waited inside the store for 20 or so mins before anyone even acknowledged me and tried to check me in. They told me to come back the next day which I did and when they checked me in 6he girl gave me a hard time because im registered under my nickname and not my full name but I never had that issue before. I decided to just place the order online to pick up the next day when I went I brought someone else with me because their full legal name is on the account but to my surprise they didn't ask for an ID and just handed me the phone over with put verifying my info?

Michael De Witt

Verizon Wireless unlimited data plan is useless. Always stops working it’s not worth the cost. Especially if you use social media, YouTube or streaming video services even simple web browsing . It becomes super frustrating and annoying when you cannot use your commonly used apps and paid services with out data going offline interruptions every single second. I have an iPhone XS max 4g. Verizon services constantly goes off line and lags.

Jacque Aldo

Used to have great customer service, now these last few times the employees are NO HELP. They don’t even look up my account anymore, just grunt and give me a number to call. This is the worst customer service, they never actually help me. Always just a paper with a number to call.