Dunkin'

Timothy Varley

I really hate leaving negative reviews, but after watching one of the employees interactions with a customer this morning I can’t help it. While I was waiting for my hot coffee, a young woman asked the lady working the orders where her iced coffee was, stating that she ordered at the same time as her friend which was completed a few minutes ago. The lady couldn’t find the order, gave the young woman an attitude, and then told her in a loud voice “not to roll her eyes.” Granted I didn’t see whether the young woman rolled her eyes or not, but it was absolutely uncalled for and several other patrons commented about how unprofessional it was. The store was busy, and it appeared that the staff was juggling a lot of call and walk in orders simultaneously. Several orders had been lost and even those that weren’t were taking a long time to complete. My own medium hot coffee took nearly 10 minutes to complete, but that’s no excuse for being rude to a customer.

Mara Surridge

I don’t know why I keep coming back to this location. I think it’s because I want it to be good. And it used to be. But the last few times I’ve been have been horrible. Inattentive staff (thank goodness my wrong order was just missing items - if I had a food allergy and got the wrong things it could have been a huge problem), long waits, and staff who seemed annoyed that I wanted to place an order. The staff member who took my payment and asked if I needed my change back (I’m all for tipping, but a tip that’s more than the cost of my drink seems…high…) and practically threw my drink at me when I said yes? It’s time to drive to a different Dunkin.

Newaye Beyene

This morning I went through drive through and ordered the mini pancake. When I got to my job and about to eat those mini pancakes were hard as a stone and couldn't eat them so I trashed the whole thing. Unbelievable they probably are old or kept frozen so disgusting. I will never buy at this store. This location Dunkin have many issues too.... I had some not nice experience.

Kay T

This store NEVER opens on time. Went to drive thru at 530- they open at 5. I called she said they’re not set up yet. This has happened 4 times now. They have an attitude if you order anything other than a coffee. Rude staff. No urgency at all. The guy was eating and on the phone laughing before my coffee was made.