Address: 4220 Merchant Plaza, Woodbridge, VA 22192, USA
Phone: +17036915163
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Robin Butler
They are no longer at this location.
Vikki Brown
My keys were mailed discreetly and prompt. The quality is good and too cute!
Cara Newborn
It was a kiosk and was very convenient
Michael Doyle
If I could give zero stars, I would. I called to get help with a house lockout. I asked for a quote and was told a vague "29.95 service fee and when the technician shows up, he'll tell you what the full cost would be." I stated "That's too vague for me. Thank you." and was about hang up. The customer service rep then quickly said they would give me a 10% discount for being a first time customer and if I gave my phone number, the tech could call me with a flat rate. I replied that I would agree to that ONLY IF the tech would call me with a flat fee and I would potentially agree based on the call and the quote. The rep on the phone then got my phone number and address based on this agreement. We hung up and eventually I found my key and got myself in. I missed the tech's call but called back and canceled the service call. I also missed a call from the main help desk line, so I called them back. The rep on the other end was incredibly rude - continued to interrupt me and told me that I would be charged a service fee simply for "initiating a service call." I told him, between increasingly frustrating reminders to stop interrupting me, that I did NOT initiate a service call and was simply waiting on a quote from the tech. I told him I would NOT pay anything for a service I had not agreed to. He said "Ok. Fine. You'll just hear from our debt collector" and hung up on me. HORRIBLE service, and it's a bait-and-switch. Eventually I spoke with another customer service rep who canceled the call and assured me that I would not be charged this ridiculous service fee.
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Yes we do! We can get you back into your home, car, or business when you are locked out.
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