KeyMe Locksmiths

Category: Locksmith

Address: 4220 Merchant Plaza, Woodbridge, VA 22192, USA

Phone: +17036915163

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Robin Butler

Jun 7, 2022

They are no longer at this location.

Vikki Brown

Aug 3, 2021

My keys were mailed discreetly and prompt. The quality is good and too cute!

Cara Newborn

Jun 15, 2021

It was a kiosk and was very convenient

Michael Doyle

Mar 21, 2019

If I could give zero stars, I would. I called to get help with a house lockout. I asked for a quote and was told a vague "29.95 service fee and when the technician shows up, he'll tell you what the full cost would be." I stated "That's too vague for me. Thank you." and was about hang up. The customer service rep then quickly said they would give me a 10% discount for being a first time customer and if I gave my phone number, the tech could call me with a flat rate. I replied that I would agree to that ONLY IF the tech would call me with a flat fee and I would potentially agree based on the call and the quote. The rep on the phone then got my phone number and address based on this agreement. We hung up and eventually I found my key and got myself in. I missed the tech's call but called back and canceled the service call. I also missed a call from the main help desk line, so I called them back. The rep on the other end was incredibly rude - continued to interrupt me and told me that I would be charged a service fee simply for "initiating a service call." I told him, between increasingly frustrating reminders to stop interrupting me, that I did NOT initiate a service call and was simply waiting on a quote from the tech. I told him I would NOT pay anything for a service I had not agreed to. He said "Ok. Fine. You'll just hear from our debt collector" and hung up on me. HORRIBLE service, and it's a bait-and-switch. Eventually I spoke with another customer service rep who canceled the call and assured me that I would not be charged this ridiculous service fee.

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Questions & Answers

Does KeyMe provide emergency lockout services?

KeyMe Locksmiths (Owner) | Aug 19, 2020
KeyMe Locksmiths (Owner) | Aug 20, 2020

Yes we do! We can get you back into your home, car, or business when you are locked out.

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