Firestone Complete Auto Care

Lavender AC

Do not use this Firestone they will make you an appointment and then not get to your vehicle and not even call you to the end of day. They don’t even have a good reason why they didn’t get to it. Always something with this store Firestone should really consider dropping them as a location. We will be reaching out to corporate office as Firestone services all our fleet.

Michelle Facundo

Highly recommend this location! The staff at the front desk was kind and helpful. They even offered me free snacks while I waited on my inspection to be complete! Additionally they shared perks that their credit card offers! Great job, Firestone! I definitely will be returning!

Scott Kochenower

Called to make an appointment, I told them that they could pick the time I just wanted to be guaranteed that when I arrived I would be seen soon. When I arrived for the appointment I was told it would be 2 hours before they would get me in. I would be okay waiting if I had not let them pick the time 3 plus days ahead of time. You need to honor your appointments, especially when I let you pick the time.

Nicole Roundtree

I wish more service advisors were able to provide quality customer service like Kenneth Mejia. He goes above and beyond for customers, has a pleasant attitude, and is very professional.