Address: 105 E Beltline Ste 800, Cedar Hill, TX 75104, USA
Phone: +19722931000
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–11PM
Saturday: 10:30AM–11PM
TheMadTrucker740
I made an online order, then 10 minutes later received a phone call from the store. Informing me that they did not have a delivery driver. I was paying cash, but they did have a 3rd party delivery service to deliver my order but I had to either pay over the phone or come in and pick it up. I wouldn't have placed an online order for delivery is I would or could come into the store. This is not the first time I've had issues with this store. The other times the order was wrong, the pizza wasn't square cut like it clearly said on the receipt, or the delivery driver mishandled the pizza and it was folded in half inside the box. Zero stars.
Nathan Jackson
Awful service. The last two orders I've placed are my last with Papa John's. The order before today's was cancelled with no notification to me, nor any attempt to contact me. I gave the location nearly a year to sort things out, and placed an order today. As I write this, the order is an hour and a half past the requested scheduled delivery time, and we have no way to cancel the order as we waited 20 minutes on hold with this location before giving up.
Mike Allbee
Don’t waste your money or time. Order pizza from another business. I understand there are staffing issues with many businesses right now. However, staffing issues doesn’t justify lying. Our last few orders have gone like this: 1- We ordered pizza and paid the delivery fee and a tip only to receive a call to tell us they wouldn’t deliver the pizza. I actually didn’t have a major issue with the call, but they still charged the delivery fee and tip even though they said they’re reverse it. 2- Ordered pizza and waited over 2 hours past the scheduled delivery time. 3- Ordered pizza and waited 1 1/2 hours AFTER the scheduled delivery time. Again, I understand there are staffing issues, but a little honesty and transparency would be nice.
Lawrence Cole
They were extremely busy this Friday night but the staff remained quite courteous. Our thin crust tomato sauce seemed to have some piccante heat to it which we did not want. The pepperoni specialty pizza with standard crust was the best that I have in many years! Service was quick, 20 minutes, compared to Dominos which I was told would take one hour. We will be back, but asking for regular sauce.
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The new bbq meats is delicious and a medium is only $6.99
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