Brighton

Don Escobar

Buyer beware. My credit card was authorized for $45 more than the total on my receipt! Not sure how this happened but customer service is a joke. Tried blaming it on the bank. Transaction was finalized and I was charged the higher amount. I live our of state or I'd go back.

Rita Shane

Belts are sized wrong and manager is totally unfair customer services I have been buying Brighton belts for decades even before there were stores. Decided to buy belts for my son, son in law and husband and verified. All their sizes. Bought 4 belts and they were all too small so managed to have them try the bigger sizes and was able to keep 2 of them but the other two wouldn’t work. Went back less than 24 hour later to swap out two of them. I spent over $50 on them and the response was NO repeatedly even after Is politely asked. I will never buy Brighton again and warn my friends. The worst customer service I have ever experienced.

Annette Crawford

BEWARE - This store does not take returns. I accept that it's an outlet, and maybe has different merchandise, but this purse started "pealing" a weird plastic layer about a week after I purchased it. I was told that sale items are not returnable. EVERYTHING is on SALE!! Sure it was a good deal, but not if the merchandise is defective!! I'll never shop there again.

Heather Langle

Very mean sales lady, older, short hair, glasses, been at the outlet store a long time...too long...... she's been rude to me for years, since 2013! I was one of the best customers at the store until that employee...always rude, she ignores me then cuts me off when I'm shopping especially when she has a customer. I bought a charm bracelet last week and almost left because she and her customer were so rude to me! Brighton, you've lot a LOT of money because of her!