Address: 2323 S Havana St, Aurora, CO 80014, USA
Phone: +13036950695
Sunday: 5AM–9PM
Monday: 5AM–9PM
Tuesday: 5AM–9PM
Wednesday: 5AM–9PM
Thursday: 5AM–9PM
Friday: 5AM–9PM
Saturday: 5AM–9PM
Robert Selfridge
Everyone has a horrible attitude. Asked for extra shot of espresso and this looks like every other drink I get. Better yet, she shook the drink up so there’s really no way of telling. Did I just waste money ordering an extra shot? Very light color makes me think I did. Won’t be back to this location and won’t recommend it to anyone.
RUTH BAKER
Waited in drive thru line 15 minutes. When get to window the girl asked what did you order. All orders were "messed" up. Ours had not been made. We left. The fact the menu board was broken should have been an indication to leave. I love Dunkin donuts frozen coffee. But this was truly unacceptable!
Sarah Schumacher
Love Dunkin and I get it at every location when I travel. this was arguably the worst location I’ve ever been to, let alone worst in Denver metro area. Cold brew iced coffee had about a small handful of ice cubes. I ordered with sweet cream cold foam, watched the guy take a can of whipped cream and put runny whipped cream on top. Splitting hairs but whipped cream without the air in it and cold foam are different. Maybe that is how they do it all the time and I just don’t know? Half of drive through sign was missing. Drive through took about 20 minutes despite there being several employees working and it was an off-peak time.
Natalie Jone Cruz
How is this store being managed? The first time we went here, I waited 45 minutes for 2 cups of drinks – there were only two workers so I kind of understood (but still, 45 minutes). The second time we went here, I waited 20 minutes for 1 cup of drink – there were at least five workers. The third (and the LAST) time I went here, I waited 30 minutes for 2 cups of drink – I didn't get the order I ordered and I wasn't compensated for the difference I paid. The workers need to communicate with each other because that has been the problem every time I came here. You'd think I'd learn my lesson, too bad I had to the hard way.
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We are so sorry you feel that way. I am the assistant manager at the havanna and illiff location. I would love to address the problem, and i look forward to speaking with you. I assure you we will do our best to change whatever negative experiences youve had. I am at the store usually from 2-10 pm. My name is Elisa please ask for my and i sincerely hope you give us a chance to keep you as a valued customer.
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