Address: 2119 S First St, Lufkin, TX 75901, USA
Phone: +19366343351
Kaitlyn Clenney
Blood, bugs, and bodily fluid all over our beds. We asked the staff to change the bed linen and after much debate they finally did. We thought we would stay after they cleaned the room but everything was too disgusting so we found another hotel. Bad part is they still didn’t give me a full refund because we used the restroom. Stupid and not very customer friendly. Manager yelled at us in the lobby. Find somewhere else to stay.
Colleen
Positive: Perfect location. Front desk clerk was helpful. I will not be staying here again. Also pool is green!! Negative: This hotel is by far the dirtiest hotel I have ever stayed at. The entire room was so dirty.... The bathtub was so dirty there is no way housekeeping even tried to clean it. The price is cheaper however I had to clean the room before I could stay in it
Colleen Klotz Goff
I have to say this was the absolute dirtiest room I have ever rented or stayed in in my entire life. The pictures on their website of the rooms and of the entire property are very deceiving... It was quite obvious that the room had not been dusted, there was trash behind the dresser that wasn't removed, and the bathtub was horrifying. The bedding was stained and dingy. The pool was completely green and I was informed that they were going to have to fix a crack in the bottom of it however that was not on the website so I was disappointed we were not able to swim. The price was definitely good but I would not have stayed here if I would have known the rooms and entire property look the way it did. It is my opinion that paying twice as much for a clean room would have been the better decision. It is in a great location and the front desk help was very nice and helpful. If you're looking for somewhere to stay with your family I would not recommend this hotel.
Michael Tanguay
I have to say … staff seemed friendly… good location to town . However , it is clear this hotel is not up to standards . The roomed are poorly maintained and the floors need sweeping and a good moping. Picked up bugs on the floors and sanitized our own toilet our way . The bed was comfortable. This hotel could be really nice with a little effort .
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