Quality Suites St. Joseph

Tom Courtright

Buyer beware!!!! I do not even know where to start. Great trap house if that's what you're into. I stayed here with my kids. Luckily it didn't take long to identify the smell... it's just the mold growing out of the rotting furniture and old sofa. This place is disgusting! Mold, rust, chipping paint, no customer service... I called about the rotting furniture on my cell because the phone doesn't work... thankful for Google! Once I spoke with the front desk they told me that they would send someone in the morning to fix the TV (no volume control and can hear the adjoining room) and phone. When asked about the rotting furniture and mold they assured me that the rooms are cleaned every morning and tomorrow they will be cleaned again... Please do this place a favor and leave it alone! For the cost, buy a tent and put it in the park! Upon further inspection it is obvious that the room has been broken into previously as the door is broken! Wow... what goes on here?

Heather Koeller-Toy

Very friendly staff! Breakfast buffet is very nice..good choices from muffins to homemade waffles, omelets and sausage links all really good! Plus the pool and exercise room are great perks as well! A good tip is if your planning on staying multiple nights ask for a deal! They do honor that!😉

Anonymous

There was a solid layer a blue mold in the water canister of the coffee pot in my room. There is hair in the bathtub and visible debris on the carpet. The room had clearly not been cleaned in some time and the coffee pot had likely never been cleaned. The comforter was visibly soiled, the phone didn't work and the TV didn't work. The door was also broken to the room. This day was ultimately very gross and unsatisfactory. We took the coffee pot to the front desk clerk and ultimately to management and neither of them were helpful in the least. They did not do anything to rectify the situation, nor did they care. They did not even offer an apology or a new coffee pot. They did however reinforce that we needed to check out and would not give us compensation for the room. I am so disgusted with the staff and conditions at this hotel. I expected better from them and will never let my family stay in this place again.

Verified Hotel Guest

Positive: This hotel has a good location. The rooms layout is good. Negative: This facility is run down and the list of every little thing that was broken, loose or missing is too long to list in 255 characters. You can tell that previous ownership had a nice hotel, and that current ownership is not interest in quality. At all.