Steak 'n Shake

Zachary Lux

Food was good. My wife and family had never eaten @ here or even seen one since they aren't in our area. The food was what you would expect, but the customer service was top notch. You have to use a kiosk to order but I saw an employee help a few customers and even walked an elderly women through the process and made the adjustments so she could have a Patty Melt liked she use to order. We were a group of 7 (2 adults and 5 kiddos) that had been on the road for over 2 weeks and 5000 miles and the staff dealt with my kiddos and kept asking if we needed anything. If I didn't live 8 hours away I would go again.

John Foster

The waitress that helped us Saturday afternoon 5/7/22 was exceptional! She took care of me and my family. I appreciate good service. The food was good and she (waitress) received a nice tip!

Hunter Chubb

I want to start off by saying the location wasn’t even busy. Absolutely horrible service in the drive through. The speaker is so poppy neither of us could hear each other. Then we get to the window, the cashier didn’t talk or mumbled, either way couldn’t hear. We ordered a chicken finger combo and a number 2 combo. Food gets handed to us after about 7 minutes of waiting. The order is completely wrong. We have a DoorDash receipt in the bag along with our receipt, and neither of them were right! The fries for one of the combos were missing. The “burger” we ordered was a double patty, with onions (asked for no onions) and an unidentifiable sauce that’s similar to southwestern, not to mention it literally came on slices of bread. The Dr Pepper is straight syrup. The chicken fingers were thumb-sized and soggy, not to mention cold. This was my first experience at a steak and shake and I’m positive I’ll never return. If I could give them a 0 star review, I would- but unfortunately the lowest I can go is 1 star.

Jo Mr

Dishes are simple but enough for a great meal, prices are decent for the food you get in my opinion shakes are more expensive than a burger combo. I got a jalapeño burger with chili fries and I was just satisfied. They have drive through and pick up parking slots for those that use the app. Four stars for the condition of the building the owner really needs to make a renovation in the inside like ceiling, restrooms, floor, chairs and tables, etc. The service was great since the moment we arrived until we paid our bill, Vitoria was our waitress she really did exceptional taking care of our party, the total bill was $40,00 plus tip. The entire staff does a great job trying to keep running this place I would definitely come back again.