Valvoline Express Care

Category: Oil change service

Address: 2233 E Prospect Rd, Ashtabula, OH 44004, USA

Phone: +14405364358

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–3PM

Reviews

Logan lane

May 4, 2022

Try to find a better place honestly. These guys are up front with you and quick considering dealerships are booked for months and other places want to take your car for a day you can't get better than this! I will definitely be back

Lilly Rose

May 2, 2022

Had an appointment last month fir oil change an tire rotation i was 10 min early waited 30 minutes the guy comes out tells me they cannot do it WHAT??! WASTING MY TIME no Sorry NOTHING so I called madison to speak to manager, owner I left 3 messages with his coworker a promise he'd call back as I told coworker what had happened ti.e has gone by and NO CALL NO NOTHING I DON'T KNOW WHATS GOING ON BUT BEEN GOIN HERE 2 YEARS NEVER A PROBLEM seems to me tire rotation I couldn't get in for 2.months by just showing up so I made appointment and still cannot get my truck done wth??

Stephanie Bish

Apr 9, 2022

This is the best establishment that I have ever used. The staff was awesome! Excellent management and customer service! I was able to take care of all of my vehicles need in one spot. Love this place! Will definitely go back again.

Wendy Gdau

Jan 17, 2022

Let's see went there to get a tire rotation and oil change at Valvoline Madison's recommendation. They said a appointment would not be necessary. I get there and they weren't able to do the tire rotation due to both lifts being used. I went a head with oil change and made a 10:30 appointment for the following Friday to get the tire rotation. I show up on Friday at.10:30 and both lifts are occupied. One of the lifts still had the same car on it from two days before. The manager disappeared for 5 minutes and then came back and said it will probably be at least 15 minutes. I am pretty sure they forgot about my appointment. Since my husband already had issues with them when he tried to buy tires a few months back for his work truck (no one called him back), I decided that was strike three so I left. The manager had absolutely no management skills and could care less about me as a customer. I will find somewhere else to get my oil changed and tire rotation.

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Questions & Answers

Does this place. Offer brake changes?

Steven Slatter | Nov 18, 2020
Bart Meade | Nov 19, 2020

Yes

Is it expensive

Darnetta Bennett | Aug 16, 2018
Adam Jamison | Aug 17, 2018

Its pricey but defently worth it for the speed

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is an appointment necessary

louis szabo | Aug 16, 2018
page scheuvront | Aug 17, 2018

Nope! Just drive to the back of the building

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