Stephen Pericak, DDS

PUBG Gamer

Does not accept independent health if anyone is wondering. If you have independent health finding a dentist in the area that takes that insurance is a nightmare

Jen Feldmann

Beginning of pandemic my mother got very ill. I had an appointment on Monday and not knowing if she would be settled I called the office Friday morning and left a message that I would need to reschedule. The office was closed but they had an answering machine. When I called back to reschedule they informed me I was no longer a patient due to that missed appointment . Never took into account the 2-3 times they had called me to reschedule my appointment due to something on their end, Which was annoying but I accommodated, unprofessional in my opinion

Cherry Bomb

Went the silvercreek office , I'm terrified of dentists but got my guts up and went . Found out I needed a deep scaling and a tooth cavity filled. The filling and first quarter of scaling went ok . Then I got coronavirus , I did the right thing told them I couldnt come in due to being sick canceled a few appointments. The secretary called me back screaming at me that I put them at risk and everyone had to be tested. ( they never saw me when I had covid EVER and I told her this !!she was parinod) demanded I send her my possitive test my private medical papers but I had a fever at the time and just complied . Noone even asked if I was ok just screaming it was awful. I never was ever treated so horrible in my life from any medical professional. So fast forward 2 weeks later I'm completely recovered healthy no symptoms out of quarantine over a week in public and I try to call to continue my other 3 scalings . They refuse to see me without a negative test that new York dept of health no longer requires and my insurance wont pay because it's a old policy for coronavirus .So because I cant get another test without paying a ton of money and the secretary literally said we are scared of you .they made it very clear I was not welcome there and my comfort and trust was 0 at this point .I cant finish my dental work . At this point I felt inhuman and backed into a corner terrified of this dentist discriminating against me but gets worse I move on to a new way better dentist to find out the tooth they filled a month prior has to be pulled it's full of cavities never was a good tooth and the 4th of my mouth they scaled I had to get redone as it had calculus still on it. Then to top it off they send me my bill charging me for gum maintenance I'm not allowed to actually get because I'm not allowed there and charging me for a water pic I never used or even want . How can you charge me for services YOU refuse to give me any care ? And the bill is WAY more then my current dentist who actually did all 4 parts of my teeth and a filling. Total disaster shameful business nothing professional about this dentist. My aniexty is a 100x worse now at dentists. I almost cant believe all this is actually happening to me . This is awful never felt more inhuman and scammed in my life . I will fight these inflated charges as far as I have to. They did barely anything compared to my new dentist . And what they did was poor had to be fixed and redone .and I cant continue gum maintenance if I'm not allowed there . Terrible people do not go . .side note there was one very nice secretary but most the time you get the mean nasty one .

Debbie Lummus

If you are on Medicaid they will use it against you. I had to reschedule my first appointment there, which they held against me, I was fine with that cus I just moved here, scheduled me for the 24th then proceed to call the 21st and say I missed my appointment and I would not be seen at their practice. They did not call and confirm the appointment they claimed I had and said the reason I was being treated this way was because not a lot of people will accept my insurance. So apparently that gives them rights to treat you like trash.