Vacuum & Sewing World

Erika Baker

UPDATE: When I went to pick up my vacuum, the owner asked to carry my unit outside for me. While we were outside, away from the other customers inside the store, he began to chastise me for leaving my first review about the poor customer service. Told me that he ‘Would like me to not leave reviews like that anymore.’ Said something about having been sick for two weeks etc. My response was that my review had nothing to do with my vacuum not being done quickly, but was about the poor customer service we received. He again stated that he would appreciate me not leaving a review like that again. So, instead of apologizing for the rude service, he got on me for leaving a bad review about poor service. FIRST REVIEW: Owner is nice enough but when we went in to check the status of our vacuum, the girl working was not nice at all. She was very short with us and very snarky. What has happened to customer service?

Keith white

Excellent customer service! Over the phone and in person. I had no idea what type of vacuum I was looking for, but the young lady did an amazing job at listening to my needs and finding me the perfect high quality vacuum. Thank you vacuum and sewing world! You have a customer for life from me. Don't let the negative nancys steer you away, there's always a few out of the bunch that NO one can please.

Lefty McGee

I have two experiences to share. First was a year ago when my 20 plus year old Eureka vacuum cleaner's belt broke. I took the belt in. Howard, the owner, told me what I needed to do to fix the vacuum. He could have tried to sell me on a newer vacuum, but thankfully he didn't. He earned my trust from this experience. This leads me to my second experience. Yesterday, my wife and I came home with the newest member of our family, our son. The Eureka was no longer operating anywhere near as it should. We were in need of a new vacuum. I called the store and spoke with a nice lady. She told me they were closed, but if I were to come in the next few minutes, I could have my questions answered. I went to the store and Howard was there to greet me. Once again, he answered my questions. I had already researched which vacuum I wanted and knew why I wanted it. I bought the vacuum and Howard showed me everything I needed to know about it. He was kind, patient, and not pushy. Please send him your business. You will not regret it.

Judy J

My 7-year-old Dyson recently stopped working and, after reading positive reviews about Vacuum & Sewing World, I took my vacuum in to ask for a free estimate. I prefer to do business with family-owned businesses such as this one and was pleased to be personally greeted by Howard, the owner, who was friendly and had a thorough knowledge about vacuums. Rather than spending the money to repair my old vacuum, I decided to purchase a new Miele specifically designed to pick up pet hair. Howard seemed trustworthy and genuine and he did not pressure me to purchase a new vacuum. When I got home, I compared the price on Amazon and found I got a great deal at Vacuum & Sewing World. And...I LOVE my new vacuum!