Address: 1444 Biscayne Blvd #315, Miami, FL 33132, USA
Phone: +13058344579
Sunday: Closed
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: Closed
Gabriel Hugoboom
0 Customer Service. You cannot get anyone on the phone. Multiple numbers, endless robots. I had to pretend i wasn't an existing customer just to get a human on the phone, and STILL waited on hold for over half an hour. I purchased a rushed service, no email confirmations, no status updates. month went by. They're still saying i need to download and mail my form. Now i have to go in person to pay nearly a thousand dollars to a another service to get it within a week.
Annsha Martial
WORST CUSTOMER SERVICE. 1st of all go through the post office and pay the $187 with them to get an expedited passport within 4-6 weeks. This business is a SCAM!!!! and a waste of time. Its been 5 weeks and i have yet to receive my passport and I am suppose to travel in two days. Customer service woman who seemed very annoyed that i wanted to know whats going on was very rude, in he middle of me responding to a question she cut me off on put me on hold for another 20 mins after waiting on hold for 30 mins before being connected. I got 1 email update throughout the entire process. Well now I know the dead can wait but lets see if i can still get my passport before this funeral.
ted lawson
The absolute worst customer service! Called me to say I needed to pay an extra $200 to step up level of service, this was after a month of me sending them everything, and multiple phone calls, had to change my trip and refused to pay them and went with another company to expedite! I strongly suggest you use another company, and good luck calling after they get your money, I had multiple 40 min hold times when I would try and contact them! 617354 Email me and I will tell you the whole story, I just got our expired passport back today and sending in to another company today to get expedited.
Terry Schrumpf
After realizing my daughters passport expired just 4 days before my departure date I needed emergency help. After speaking with a representative on the phone who assured me he could renew my passport within 2 days I had no choice but to trust he was a man of his word. I took the leap of faith and paid the nominal fee (in relation to canceling my trip). I was nervous of the entire process as I was leaving my trip in the hands of someone I found over the internet. Rush My Passport over-exceeded my expectations providing me with exactly what they promised to deliver. Not only that, they kept in constant contact with me throughout the entire process to let me know they received my documents, sent a notice on the day they were being processed, let me know the process was completed, and finally the delivery tracking information. Thanks to Rush My Passport I was able to take a much needed vacation...
Thanks! Your review is awaiting moderation.
Good morning. We can assist with adult passport renewals and those passports that require a name change. The government is currently restricting passport types such as new passports and child passports as they require a passport acceptance agent visit, where the documents are witnessed and adjudicated. Traditional Expediting times are not offered and we are currently seeing processing times up to eight weeks and in rare cases longer. We currently offer one service option for $109 plus shipping.
Greetings and thank you for reaching out! Give us a call and ask to speak with our billing team - they can review your cancellation and refund options. Our number is (877) 503-9838. We look forward to speaking with you!
The fees are all listed on our website at all times. The current govt fees will be $170 for an adult passport renewal and our fee to expedite is paid online when you secure your spot. We offer a 3-5 business day service for $229. Give us a call today so we can go over the process, required documents, and fees to help make sure you get the best processing option.
We are an expediting service so you won't need an appointment to use our service but there may be adjudication steps you need to follow to get your passport. Please give us a call today so we can go over the steps based on the passport type you need. We can also assist with the documents and the fees as we offer many processing speeds and the fees vary.
No appointment necessary for our expediting services. However, some post offices or county clerks will require an appointment for the document adjudication. We can assist with all of these steps so call us today for more info. The government fees also vary and our fees range from $89 on up based on the passport type and service speed needed.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.