Chili's Grill & Bar

Simon Pelletier

Worst (amost) dining experience from our trip to Orlando. We got there early (4pm) on a Tuesday to eat before going for the night at Universal Studio. When we entered, the place was almost empty, 4 tables were already seated (bar included). The manager said the wait was about 15min even though 50 tables were available. He just told us to wait in the lobby with another party waiting for a table. We didn't make a fuss about it considering that maybe they didn't have enough staff. Time passed.. tables were waiting, looking around to get attended to, a staff member was messing around in the DJ booth or with the speakers while his tables were waiting, the girl at the front desk was just there, looking at us, and the manager was looking around like if he was waiting himself for something to happen or for someone to take control instead of helping his staff. Like I said before : it was a Tuesday. 4 tables. I don't know how they're able to operate on Fridays or even Saturdays. We left after 30min. The manager was still at the computer looking around and the same table was still clearly looking around for a staff member. There's plenty of good restaurants close to the parks and hotels. Do not waste your time with this one. I wouldn't recommend it to anyone.

D B

First time eating here. I have to say it is one of the best Chili's locations I have ever been to. The staff here is very polite abd the restaurant is very clean. Went inside to get my food because I was paying with cash so curb side was a no go. I traveled to Lake Buena Vista just for a weekend getaway and I will visit again in a few months. I'll stop by this Chili's location again for dinner when I return.

Matt Webster

The food tasted very processed, the shrimp very small, the condiment pots were too small & needed refilling often. For all that the server was very attentive & asked us every few minutes if we were ok. The on table entertainment system kept us distracted from the poor food. 2 for 1 beers were good though. All in all, not nearly as good as it used to be.

Mariana Boff

Chips was externally salty, Quesadilla without filling, Combo horrible, the chicken was too hard, impossible to chew. Waitress just forgot us there.