Comcast

Category: Cable company

Address: 260 Potrero Ave, San Francisco, CA 94103, USA

Phone: +18002662278

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

VSN - NADmedia

Jul 30, 2022

These guys rock! Excellent incentives for small business owners. Will definitely keep doing business with them!

Nicole J

Jun 22, 2022

Ordered a new wifi service for pickup and self install. I was a little worried from the reviews, but when I walked into the store I received amazing service. Immediately greeted with a smile and then only waited about 5 minutes for someone to release my order to me. The staff was quick, pleasant and the store was nice. :)

K Gomez

May 2, 2022

Long wait to exchange DVR but not clear why. Once someone decided to just help is instead of calling names of customers who didn't respond, he was polite, professional and fast to help.

Heather McDonnell Haney

Feb 16, 2022

Be prepared to wait a little bit even if you have an appointment. Staff there are very knowledgeable and polite. The number 9 bus as well as the 33 22 and 55 stop are very close to it. If you're driving there is always plenty of free parking in the garage

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Questions & Answers

Can I bring my old router in for a newer replacement?

Scott Yarmark | Sep 1, 2019
Lucila Cecilia Arias (Abuelaceci) | Sep 1, 2019

Awhile back, I 1st took my router back. Yapping he knew I made the right choice. Got home, it didn't work. No worries, I called agents on Comcast & ask to bring 2-3 modems the next day. When the guy came and delivered, changed it. He noticed my modem that I picked up belonged to a different district. He connected the 1st modem and yes, it worked great. You live and learn. Right! I will never ever exchange modems to the office. Good Luck!

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Can I pay a bill at the service center?

Mark Chambers | Sep 1, 2019
Humberto Torres | Sep 1, 2019

And

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Can I return two cable boxes that I no longer need to this location?

Dick Wollack | Sep 1, 2018
A T | Sep 1, 2018

Yes you can return your boxs to any store.

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What do I deed for low income discount,and what paper work I need to apply? Thanks

Duke Tran | Jun 2, 2022
K Gomez | Jun 2, 2022

Call Comcast.

I need to upgrade my modem. Can I have it delivered to my home instead of going into the store?

Carla Eckles | Aug 31, 2021
Gene Woo | Aug 31, 2021

yes

Can i take my old cable box and upgrade to newer one do i need appt or just walk in

Mario Davila | Aug 31, 2021
jchandler415 | Aug 31, 2021

Just walk in

Can they help with a billing credit issue, since website & calling is useless?

Sharon McDonnell | Aug 31, 2020
geoff cusic | Aug 31, 2020

Although I've had better success calling than visiting in person, yes you can go directly in for billing issues

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Do you sell the Xdi pod extenders in your store?

Peter Mundy | Aug 31, 2020
Adam Grigsby | Aug 31, 2020

We sell both the 3 packs and 6 packs in store

I'm looking up an affordable phone + internet service with xfinity for my 94 years old mother in law. Is there any local deals for disabled seniors?

Anatoliy Primak | Aug 31, 2020
larry williamson | Aug 31, 2021

I have been with them for 11 years and have never seen a Senior or disable discount, have asked a few times and just been told well we can do this or that.

R they open holidays like Columbus day??

Catherine Crawford | Sep 1, 2019
Air Rotten | Sep 1, 2019

No

can i pay my bill by phone with my atm card number.

bill fenn | Sep 1, 2018
Anthony Couvson (KeepToMySelf 415) | Sep 1, 2019

Yes you can

Is the Portrero branch you open on May 28, Memorial Day? After closing my account, what items do I need to surrender at your store -- router, digital box, remote controls, wires?

Manny Nisperos | Sep 1, 2018
Tammie Brady | Sep 1, 2018

All of them

Can I return a modem here?

Cathleen McCarthy | Sep 1, 2018
Tammie Brady | Sep 1, 2018

Yes

what are your hours and phone #

Robert Underwood | Sep 1, 2018
Tammie Brady | Sep 1, 2018

9 to7pm Monday- Saturday . Sunday10am - 5pm

Where's the free parking ?

Shashank Kapre | Sep 1, 2018
Tammie Brady | Sep 1, 2018

In the garage

Must return my box. Thank you.

Anaperla Aureoles | Sep 1, 2018
Tammie Brady | Sep 1, 2018

Bring it in and they should give you a new one if you want it. If not just bring it in and they take it off your account

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