White Castle

Lisa M. Marroquin

2-3 stars. I'm not sure how to rate it. There were only 2 people working, the manager and an associate. I was kinda in a rush. So I thought I would make an easy order, 3 cheeseburgers with everything sauce(not everyone knows about the everything sauce, so it's understandable),but the cashier tells me I don't know what you are talking about. So the manager tells her, it's mustard and ketchup. Which it is kinda, except, it's already made mixed together and it's with the Dijon mustard. They put ketchup in the red bottle and mustard in the yellow and then for the everything sauce they mix the cap and bottle. One red and other yellow. Very easy. So the cashier went on and on still telling me they don't have it. Remind you the manager already told her what it was and myself. So, the manager heard her again and told her to listen I told you all it is is ketchup and mustard, Which is still wrong. At this point I just want my food and leave. But there is more. Okay, I did say maybe they dont do it here, because I was in Indiana, and I'm from Chicago. So then I hear the manager telling her that all White Castles are the same. Which I thought they were all the same too, till today. Then I waited 12 minutes for the 3 cheeseburgers. I finally get them and guess what? They don't even put the mustard or ketchup on them. So she through a couple of packets in my bag. Really after all of that. Also, forgot to mention. I worked for White Castles. So, I know the procedure there. It was a long time ago. Maybe they don't have the everything sauce anymore. It has been awhile since I ordered food from there. Wonder why?? Does anybody else know anything about the everything sauce? It's makes a big difference. I loved it.

Katie A

Slow service and didn't get my order correct. I didn't discover that until I got back home. It wasn't the one I usually go to. I should have known to double check the next time I go back

MacknRed Willi

I've only been to this one for breakfast and, they are the best! They do not get the order wrong. Ever. Keep up the great customer service y'all!

Hbtpen Pen

Like eating paper on bread! These burgers soooo thin can’t taste anything went back ordered double sliders still taste like mush.. not good at all fries were ok both times very old.. won’t go back again then worst of all 25 bucks for 10 of these things!! Hell no!!