Domino's Pizza

Lakshminarayanan Alagarsamy

No different than any other dominos. The store hours must be updated as it was letting us place order even when the shop was closed. We ordered when the kids were so hungry and thought the carry out would be faster, but, to make things worse, the shop is open only later in the afternoon. The hours shown in Google as well as dominos website is misleading.

theoldhenk (Whaletail)

I know they're short staffed, and Sunday evenings are probably really busy, but the estimated delivery time needs to reflect reality. Had I known the wait time would likely be 90 minutes+ (instead of the 35 minutes shown), I wouldn't have ordered. When I called after 45 minutes, I was told my order wouldn't even go into the oven for another 30 minutes, and that's unacceptable. Whether this specific location's fault, or the website's, I don't know, but Domino's needs to do better. And honestly, if they can't staff their restaurants, they need to pay more or go out of business.

Grace Adkins

I order from this location 5 mins away from me all the time and it is usually great, but tonight I placed a $30 order that I never received any part of and the caller menu will not let me speak to anyone at this particular store, leave a voicemail for the general manager of the store, or leave a voicemail for the local office. I have filed customer service claims online and am waiting for my full refund for the entire order I never received. Extremely disappointed and frustrated that I did not receive my food, but that I have to jump through MANY hoops to even have contact about my missing order claim, much less get a refund. Will not be providing business here any longer unless Domino's makes this claim right with me. Edit: Although it took 2 weeks to get in touch with someone and do the process, I did receive my refund. I am grateful for that but was disappointed it took so long and it was this review that got me in touch with someone instead of just being able to talk to the manager at the store.

Oliver Gatchalian

Customer service is everything. I had originally wanted to call in an order but unfortunately I was on hold for almost 15 minutes. When I arrived the phone was still ringing and the two short-staffed employees weren't even answering the phone. It took almost 2 minutes for an employee to acknowledge and ask for my order all the while the phone was ringing. I finally said "that is me on the phone and I've been on hold for 15 minutes." The employee shrugged and didn't even apologize. All they said was they were short-staffed. They took my order and unfortunately got the order wrong. I called back to complain to a manager and I did not speak to a manager but another employee. They offered to refire the pizza and I went back up there. They said it would be very quick and it would be pushed to the front of the line but when I got there I had to wait another 15 minutes for them to acknowledge me. The pizza was cold by that time. I normally don't have problems with this Domino's but in this particular instance this was a very negative experience.