Union Square Plaza Hotel

C. X. C

*update*: we were fine with no ac, but the heater randomly turned on in the middle of the night and the room felt like it was burning hot. There was no way to turn it off either. Well, overall I'd give this place a 6/10. Not so great first impressions, but it got better through my stay. Overall I'd say I'm willing to come back again in future. First thing first: the room was not very spacious at all, with a small double bed, musky odor, and a tiny bathroom/shower that almost resembles what they got in Europe. None of the staff was wearing a mask so I tried to air out the room as much as possible while wearing the mask myself to stay safe. What made me feel uncomfortable the most was the fact that there were hairs inside the sheets that you sleep in. I called front desk and they sent in the housekeepers for some new blankets, the sheets still seem a bit old but they were at least clean this time. I called the front desk later in the evening to help me fix the TV, and the guy came up right away and fixed it immediately. Moreover, can't complain about the location and the price. So although not everything was prepared 100%, they were willing to fix things in an efficient manner. Afterall, if one's here for a budget business trip, would only need the room to get some rest anyway.

Harrison Karr

Room was adequate but just barely. Very small. No closet. In fact, no place to hang clothes at all. Not even hooks on the door or in the bathroom. No shelves in the bathroom. Old rotting wooden window frame that didn't latch, rattling at every slight breeze. I had to stuff toilet paper between the frame and the sash to keep it from banging. Good location but very expensive for what you get.

Christoph Rippler

Okay for the price! All rooms seem to have noise issues but they have rooms to a tiny inside space where practically no noise from outsides goes in except the vent from one of the asian restaurants on ground floor. This is loud but stops at midnight till 10am. Bathroom renovated, room clean, staff friendly and i can not confirm matrace issues from other reviews, mine was good

Ilona Orshansky

This place is unsafe and disgusting. The tub was filthy and kept filling up on its own. Could have overfilled our room and the security was sleeping on the job in the most dangerous area of town. Offered no new room or refund after reporting to booking.com Trip typeFamily