American Freight (Sears Outlet) - Appliance, Furniture, Mattress

Category: Furniture store in San Leandro, California

Address: 1936 W Ave 140th, San Leandro, CA 94577, USA

Phone: +15108222616

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Londie L

Jul 4, 2022

Clarence is very knowledgeable about the products. He was very patient and professional in dealing with a difficult and indecisive customer (me), lol. I purchased a washer/dryer set and am satisfied with my purchase. I will shop here again. Thank you Clarence....see you soon.

beth ozarow

Jul 2, 2022

This was my first time shopping at American freight in San Leandro, California. It was also my first time buying appliances for a home at all, and the overall experience was absolutely excellent, from purchasing my original appliance online, having it delivered and installed, all the way through an unfortunate necessity of having to exchange it for something else. I never write reviews, but the customer service at this particular store was so above and beyond that I really have to take the time to thank them publicly. A special shout out to customer rep Momo, who was calm and helpful and informative throughout this process. She helped me navigate the exchange (which had nothing to do with the product delivered, but rather my own misunderstanding about what was possible where I live), and she did this thoughtfully, with an understanding of the issue I was having and with a willingness to make accommodations for my personal circumstance. The two gentleman who made the delivery and helped with installation (both times), Vernon and Ramiro, were also extremely professional, friendly, knowledgeable and simply a pleasure to have in my home. I can easily recommend the San Leandro store to anyone looking to buy appliances.

Jeremiah Williams

May 7, 2022

I had best experience here at the San lenadro American freight if you need great customer service come see TiTi!!!!!

Andie Coleman

Apr 2, 2021

DO NOT GET A SEARS HOME WARRANTY FOR YOUR HOME APPLIANCES. They do not EXIST anymore! They contract out to A & E Factory Services in Bay Area, which don’t repair or help. All the Sears repair appliances locations in the Bay Area are PERMANENTLY CLOSED. So they contract to local providers that work from home, they don’t have offices. NO WAY TO REACH THEM BY PHONE, EMAIL, TEXT, OR EVEN GO TO A LOCATION! A & E Factory Services gets paid BY THE TRIP, no incentive to fix a problem if they get paid to come back more trips to work on it! I had a gentleman come out from A & E AND IT WAS THE THIRD TECHNICIAN TO COME OUT TO SEE THE REFRIGERATOR. And I asked him why it’s taking sooo long to fix my refrigerator. He actually laughed at me and said “This is job security!” And I’ve come across A & E repair men in public and he offered to fix my refrigerator for CASH UNDER THE TABLE. It’s funny how they can fix my refrigerator for cash BUT THEY WON’T FIX IT WITH THE WARRANTY THAT I PAID $300.00 FOR! A & E offices are located in FLORIDA (or an overseas call center) They have no reason or incentive to help you. The company officially sent me 6 parts! It took 6 calls to get all 6 parts that were listed in the order. I have had 4 different repair men sent to my home since AUGUST 2020. It is now April Fool’s Day 2021. For every man that comes out to say they need a part, the next guy comes and says it’s not the right part I need!!! It’s a never ending struggle to get my refrigerator fixed and they are GETTING PAID! In short, please PLEASE save yourself the trauma and the misery! DO NOT BUY A SEARS WARRANT! It’s a waste of money.💰 Lucky me! I just got a text saying he is coming tomorrow same time. Third time...no show?

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Questions & Answers

Why aren't you answering the phone? There no need for a phone if you don't answer

Lola Fowler | Sep 1, 2018
Tami Lane | Sep 1, 2018

This location is a rip off... You will get better deals on Craigslist of even home depot. I have also been in this store and ignored the entire time and heard constant phone ringing. Worst customer service ever.

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Can I shop and pickup my items inside the store?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020
Laboy Loftin | Aug 31, 2020

Great place and prices..

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How will this impact me as a Sears Outlet customer?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020

While you were always able to find a broad assortment of quality, take-it-home-today appliances, now you will also have access to brand name furniture and mattresses at low prices. You will also be able to get same-day delivery on all appliances, furniture and mattresses.* Meanwhile, customers can continue to experience fully trained, knowledgeable sales associates who can help you find the right product you need, along with the flexible payment option that works best for you.

Is Sears Outlet closing?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020

No! The stores are thriving and will continue to operate, only with a brand new name and expanded product offerings. We'll still offer our same vast appliance assortment but with the added benefit of an expanded furniture and mattress assortment at incredible prices.

What do we sell?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020

We sell what you'll need to outfit your entire house with quality, name-brand items. Mattresses and furniture items come brand new direct from the manufacturer, keeping prices low. We also have a mix of new, out of carton and slightly imperfect name-brand appliances. These imperfect appliances all pass a stringent and thorough testing and certification process before being sold in our stores. In addition, most carry the same manufacturer's warranties as new, in-box items.

Is Sears Outlet part of Sears?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020

No. Both Sears Outlet and the new American Freight Appliance, Furniture, Mattress are completely separate entities from Sears and Sears' parent company TransformCo. In fact, starting in late April, we will no longer use the Sears Outlet name and it will be removed entirely from all of our materials and business operations.

When is the rebrand taking place?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020

Sears Outlet will be rebranding over the course of April, leading up to a big grand re-opening celebration across all stores on April 23rd, 2020.

Why is Sears Outlet rebranding to American Freight Appliance, Furniture, Mattress?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020

For over 50 years Sears Outlet has been a market leader when it comes to quality, brand-name appliances at low prices. American Freight has enjoyed similar success in the furniture and mattress category. We're combining that cumulative value under one roof to provide consumers a one-stop-shop for their favorite brands in appliances, furniture, and mattresses.

What Kinds of Products Do You Sell?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020

Sears Outlet sells new items as well as one-of-a-kind, out-of-box, discontinued, refurbished, reconditioned, cosmetically damaged and used merchandise. All items that are no longer new undergo a stringent testing process and when necessary have cosmetic parts replaced and/or are repaired. Only after an item has undergone our thorough certification process is it approved to be a Sears Outlet Certified item. In addition, these products carry the same manufacturer's warranties that new in-box items do.

Do You Offer Leasing?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020

Yes, we do. You can rent to own items such as refrigerators, washers, dryers, dishwashers, tools and more. You take home your purchase after your first lease payment is made.

Do You Take Old Appliances Away?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020

If your item is eligible for installation or hook-up, you old item may be eligible for haul away.

Do You Deliver?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020

Yes, we do! Your item(s) may qualify for local delivery if they are located within 75 miles of your delivery address. If your item(s) originate at a location that is more than 75 miles from your delivery address, your order will be considered a national delivery or in-store pickup order.

What Are Your Hours?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020

Monday: 10:00 AM – 9:00 PM Tuesday: 10:00 AM – 9:00 PM Wednesday: 10:00 AM – 9:00 PM Thursday: 10:00 AM – 9:00 PM Friday: 10:00 AM – 9:00 PM Saturday: 10:00 AM – 9:00 PM Sunday: 10:00 AM – 7:00 PM

Is Sears Outlet Still Open?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 31, 2020

Yes, we are! In fact, there are currently more than 130 Sears Outlet stores open. Our stores are located in major markets across the United States.

Do you pick up old appliance when delivering the new one ?

Monique Tomko | Sep 1, 2019
Zohaib Khan | Sep 1, 2019

For $25 but had to be scheduled and day of installation

It appears that the Sears Outlet in San Leandro's phone number is out.

Cindy Fields | Sep 1, 2018
Samuel Young | Sep 1, 2018

Thr store is still under renovation . There is a Sears oitlet in Hayward Southland Mall try that place.

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