Wendy's

Nikolay Iordanov

Disgusting dining room littered with trash and tables not wiped off for a while! Cashier was not friendly at all, and seemed to be bother of doing her job. Food was so subpar that the bacon was dry and overcooked, which tells me that it's been recycled for a couple days, fries were basically the small broken bits that were on the bottom of the warmer. Ice machine had no ice and the coke freestyle machine maybe had 25% of the products it should normally be stocked with. And forget about getting any lids because they never restocked anything on the self service line, zippo! It's almost like they're banking on people to not come inside to see the disgusting conditions there 8 associated working at the time couldn't do. Just sad and I hope I don't get sick because sanitization in this place does not exist.

spellman1224

Worst service 😒. Waited 10 minutes to order small fries and medium chocolate frosty. When I finally get to window, they were trying to give me another order. Once I told them what I had ordered, they gave me the fries and said that they would get the frosty. I paid $5.44 in cash ( which is rare for me to use exact cash) 5 minutes later someone says that the chocolate machine was jamming and suggested that I get strawberry. I said no for that and just wanted a refund. Another cashier gave me $ on what she thought the refund should be. I asked how much was the frosty, she then went back and gave me some more change. Then I ask for a receipt for the order and it was another 5 minutes. All of this was in the drive through line. Worst service ever!!

Charlie R

By far one of the worst experiences at a food establishment in a long time. The girl taking our order had no personality and really showed she didn’t want to be there. She was so slow and was very rude. They forgot to give me my drink with my combo meal and stuff of my fiancés. They were out of lids for cups and the ketchup container was empty too. The soda machine had no ice and more then half the soda choices were empty. I’m glad I’m from out of town and don’t have to worry about going back there again. STAY AWAY!

Sheyenne Davis

I know they were kinda suspect of me asking for all my food fresh but when u have had so many bad experiences with Wendy's its what you do but this Wendy's by far is the best. Went there today was the first in line. The best services. They asked me stuff that u don't hear in norfolk like single or double small medium or large. I was taken back. My food was great service was great and I will go to Wendy's on independence anytime. Thank you for the great experience. My son was happy. If I could I would give 10 stars to drive thru sevice