Wings Over Springfield

Priscilla Newport

I've been to this Wings Over many times throughout the years and this last time I went really didn't sit well with me. I went to pick up my online order and on my way in, I encountered two young ladies eating and chatting at the front counter, but since they were the only people there, i walked up to them. When I got to the counter there was absolutely no welcoming vibe from them, I barely was even acknowledged and they finally did because I spoke up and said I had an online order. They hand me my order and continue chatting away together. When I get to my car I realize I wasn't given the drink I ordered, so I went back in and asked for it politely and left. When I got home I noticed I was missing the fries with my order and decided to give them a call and let them know of the mistake and that I don't live too far and would go back for them. I was in no way disrespectful. When I finally looked at the fries they gave when home, it looked like they gave me all the fries from the bottom of a bag. I believe it was done out of ill will. The staff at this place during 8pm are very unprofessional. Having worked at several fast food franchises I can say that this Wings Over needs to do a better job hiring people who at least will do their job and not give their customers below bare minimum professionalism.

Lori Maynard

Usually order at least once a week. Love the crinkle fries with my meals and was told they will no longer have. Im not a waffle frie or tater tot person. Need to find a new place.

Dee Diggler

I will never support this establishment again. I ordered a 24 piece bone in extra extra crispy. I get there and luckily I checked. The wings were soft and bleeding. I workers/and I assumed manager stated that the wings in question were as crispy as they were allowed to fry. I've had several orders upon compliance. I asked If I could have an order fried as specified, worker/manager said no. Refund was given, myself, friends and family will take our busses elsewhere, especially the super bowl from here on out.

massimo

they messed up my order by not putting bacon in a chicken bacon ranch, thankfully i didn't drive off even though i waited 30 minutes, but the staff was super nice and handled the problem as promptly as possible. it was a really good sandwich otherwise, i took the employees suggestion of using the the ranch dusting as the coating for the chicken and it was super tasty. the garlic parm tots are worth getting again as well