Walmart Supercenter

Diane Vandenburgh

Was there Saturday, July 9, 2022 around 8:00. Store was well stocked, a nice eager employee showed me the exact aisle to find the item i was looking for, found what i needed quickly. THEN, No Registers were open. Most Self-Scan registers were not working, lines were long, people were using several that had no lights showing they were available, and Several Employees stood around as far away as they could, just watching the chaos & frustration of the customers. None of the employees took action to make lines form at the very few working Self-Scan registers. Incompetent.

Bernice Borgia

This Walmart is great, they have so much, I can do 'one stop shopping,' garments, sewing and groceries. Subway eatery is just right, we gab a bit after shopping. Worth a trip out from Rotterdam, NY.

Monroe Marshall

I have had good experiences here when it comes to the general shopping experience and curbside pickup over the past few years. But multiple times I have had issues waiting for customer service but previous times help did come. This time though, my wife and I were third on line at customer service with over 2 others behind us- 7:30pm. They close at 11pm and even pickup is open until 8pm. The people ahead of us had been waiting a long time before we got there and had approached multiple employees who either ignored them, brushed them off or told them someone was coming. Then, all of a sudden they are told that customer service is closed and there is nothing that can be done. They did not even address us all, just the customers in the front of the line but we all found out through each other/ asking for confirmation. There is no information online about customer service closing at a specific time nor was there any sign at customer service to indicate it was closed. Being that there was a long line and employees did not seem to know it was closed, I wonder if it was a pretty sudden closure. Those happen, but if that was the case, a sign would not be hard to put up/ guests should be told right away.

Shailn N

It’s been an hour I’m waiting for someone to come and empty the bins, so I can recycle the bottles. However, after multiple follow-ups none of the employee showed up. The lady at the CustomerCare desk assured me 40 minutes back that I should wait there and someone will come and help. So far no luck, it’s frustrating…either you say we can’t or meet your commitments, why to keep someone waiting!!! Pathetic experience, worst services at this Walmart (Grenville Walmart, NY)