Hartleys Auto and RV Center

Thomas ONeil

Stopped here to look at their teardrop campers. You can look in and around the campers without the high pressure sales at the local box store. The President was extremely accommodating and answered all our questions and gave us tours of each camper. The prices are higher than those I checked online in Albany and Pennsylvania. But they are local for servicing and warranty.

Jamison Sponaugle

Great service and sales team!

Terry Ritchie

Made an appointment to have our coachman clipper 9.0 serviced, as they are a certified warranty repair shop, only to drive one and a half hours to drop it off and then get a call a few days later to come pick it up because they did not want to do the repairs because we did not purchase our camper from them. This was known prior to MAKING THE APPOINTMENT to drop it off. I'm still a little confused why they bothered to make the appointment. Their website states that they do warranty repairs. Not worth the waste of time!! Manufacturer has been made aware of the poor service!!

Andrew Bringuel, II

UPDATE TO HARTLEY's RESPONSE: I did tell the whole story and I did question the total amount with your receptionist. The "leak" under the bed was part and parcel to the bypass issue as was the "winterization kit" where the kinked line was. The technician took a quarter inch from that line and inserted a $2.50 part. If that took 1.5 hrs then you are either inept, intentionally slow or both. Btw, we took the camper to Old Forge after picking it up and low and behold the potable water tank was still intaking water from the city intake! In other words, Hartley DIDN'T fix the original issue. I got on good ole Google and figured out that the check value off the water pump was open and when I turned it to the closed position the $210 dollar problem was solved. Thanks Hartely, as I said, either inept, intentionally slow or both. If it were possible to give them zero Stars I would have made that choice! As a consumer I can accept a lot of excuses for business failures but a company that is so bold as to rip off their customers doesn’t deserve repeat business. In short, I had an issue with my RV’s potable water tank filling, instead of being by-passed, from the City Water intake. I figured it was a check value or a leak in the water bladder and in any case I wanted it looked at by a technician. This is a 15-20 minute job at best, a 20-30 minute job at worse. Imagine my surprise when I went to pickup my RV and was told the cost was $210! 1.5 hrs for labor to install a $2.50 plastic part to replace a brass fitting! Oh, and they added a 4% “technology charge” that was $8.50! That’s $6 dollars more than the plastic part they installed! I hope Hartley took a picture of my RV because it’s the last time they will see it. Think of this review as a PSA and I will warn anyone and everyone about their overcharging practices. It’s hard to find an honest mechanic and Hartley RV proves the point. Save your money and find that honest mechanic and give Hartley ZERO ⭐️ !