Address: 496 Cochituate Rd, Framingham, MA 01701, USA
Phone: +15088725454
Sunday: Closed
Monday: Closed
Tuesday: 10AM–5PM
Wednesday: 10AM–5PM
Thursday: 10AM–5PM
Friday: 10AM–5PM
Saturday: 10AM–5PM
Kerren Roth
This review is specifically towards customer service. When my husband and I first got engaged 4 years ago, this place was so kind to us when we came to re-size the ring. Ever since, each time I go to the customer service and ask for some kind of service I feel as though all I get is attitude and judgement. I understand I’m not a jewelry expert but I am an adult and if I’d like to do something I am more than happy to hear a reason as to why it may or may not be a good idea but at the end of the day it’s my choice of what I want to do. Today I dropped off my engagement ring to be resized just a little so it fits better. All I got was judgment and attitude on how that would be too big and I’ll ruin my ring, aeven when I continued to explain that it’s already snug and even tighter when I sweat or during the summer, I kept hearing from the older customer service lady that it’s too big with her rolling her eyes at me the whole time. Not one smile. Absolutely uncomfortable and unacceptable from a place we spent thousands of dollars on jewelry. Maybe I shouldn’t wear my ring since it doesn’t fit well? Yeah that makes more sense right? OR maybe I resize it a little tiny bit so it does fit correctly. I have had two pregnancies since getting engaged and have gained weight since so it doesn’t fit the same. Please retrain these ladies! UPDATE: my husband went and picked up my ring from barmakian and the associate who originally assisted me came up to him, apologized and did not let us pay for the ring resized. We both very much appreciate that and will continue to shop here and hope this does not happen again.
Mike Pouliot
I purchased an Omega Speedmaster from Al last week, it was a great experience. Al was friendly, personable and knowledgeable. He walked me through the changes from the last model to the current model of the Speedmaster and helped me decide on the best version for me. I couldn’t be happier and I’ll definitely be back to buy at least a few more pieces from Al.
Vuong Diep
Fantastic customer service! My fiance and I went to the Barmakian Jewelers in Natick, MA to look for our wedding bands and the staff (Christina Ferro and her colleague) there were so welcoming, patience, and understanding. They took the time to get to know us and help us pick out the perfect wedding bands. I highly recommend them.
WDW 1971
I had a wonderful experience at Barmakian Jewelers, and highly recommend this store! The sales staff is helpful and professional, especially Randi Padernacht. She is very knowledgeable in her field and was super friendly. I felt comfortable with her and trusted her genuine opinion. I've been looking for a new jewelry store to refurbish my grandmother's wedding band (since I'm new in the area), and this store came highly recommended. She also helped me choose another guard ring to wear with it! I was delighted. I'm one happy customer.
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Yes! We do buy some diamonds back but we need to see them first to evaluate them and ensure they are in good condition. If they are diamonds in which we are looking for within our inventory, we will make you an offer.
Good afternoon Danielle, Thank you for reaching out! We only sell naturally created diamonds. Allie
Was in Barmakians in mid-March 2021 and felt very safe. Masks are required by all customers and staff. There are numerous hand sanitizer stations throughout the store. The large amount of open space lends itself very well to social distancing and the very high ceilings lend an extra level of safety. Inside each private room, they also have individual hepa air recirculating filters running throughout the day.
Good afternoon Samantha! Yes, often times we can convert rings into necklaces. Depending on the style, we may suggest certain ideas or styles but since we manufacture much of our own jewelry, we are able to do lots of custom work. Please stop in at your convenience with the ring(s) and we will be happy to help you create a special new necklace. We look forward to seeing you soon!
Hi Beth! We have many anniversary style rings that we would love to show you. Please stop in at your convenience and we will be happy to show you our wide selection from eternity bands and sapphire rings!
We sure do! We carry them in many shapes and carat weights to fit a variety of diamond studs. Stop in so we can show you all your options!
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