Suburban Propane

Jeff Ferguson

To Whom It May Concern, From the onset, Suburban has been extremely helpful in explaining the services available to the timeliness of installation. The office personnel have been excellent communicators and pleasant to speak with. They have organized a coordinated effort to direct field personnel to schedule and install a tank. The field specialist was a native of the area and has been employed for the past 30 years. An excellent Ambassador for the company. He was expeditious and polite. It was a pleasure speaking with Him. The entire experience was enjoyable and I hope we have a long and mutually rewarding relationship. Respectfully Jeffrey Ferguson

Lisa Nunez

I don’t use propane at my residence, but I was referred to Suburban Propane by a friend, after being told by another HVAC tech that I needed a new AC. Joe Harby answered all my questions and promptly set me up with an appointment. Doug, the technician, was just wonderful, he came to my house and patiently trouble shooted until he found out what the problem was! Needless to say, It needed to be rewired, not an entire new unit! I’m so pleased with the care and honestly I received! I refer SP to anyone having AC issues!

Alvin Zweifler

I was a Suburban propane customer for 15 years. I sold my home on September 8th 2021. I asked the new owner to keep Suburban Propane for his propane and oil and he did. I have yet to receive credit from the Gas that was left. Alvin Zweifler.

Stacy Swanberry-Luna

They were great while we were customers, but when we moved, it was nothing but headaches to end our service. Could not get our tanks picked up to prevent the next tenant from using the propane that we had paid for. Tanks were finally picked up, and we were told a check would be issued. It has been over a month and we are being told we need to wait another 3 weeks for the check! Two months for a reimbursement for a prepaid amount is not good customer service! Will not be recommending to anyone who rents!