Address: 1150 Hanes Mall Blvd, Winston-Salem, NC 27103, USA
Phone: +13363970300
Sunday: 12–6PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
R B
Rosie Cruz is a wonderful consultant at AHS. I entered the store with some frustration due to a past experience and difficulties redeeming my store credit. Ms. Cruz was kind and professional. She understands the importance of the customer experience and the patience this sometimes requires. She resolved my issue with excellence and restored my confidence. in Ashley Home Store. Thank you!
Jonathan Barcenas
Recommended salesman - Brian Ashworth. Unique and beautiful. Everything arrived as quick as possible and our purchase experience was pleasant despite the few issues that occurred. Communication was professional and prompt and would recommend anyone looking for quality products and service!
Yohami Fernandez Delgado
I was super excited with buying my furniture in Ashley because I like their style and they have so many options. The selling agent was very nice. But all that changed when I received my new furniture. The guys who did the delivery were running, they didn't even allow me to test all the recliners. I have to run to one of them to tell that there was a problem. Long story short. Two of the recliners they couldn't operate properly because they were too close to the arms, literally, you could see the arm moving when the recliner was working. The middle section didn't have power, so the lights and outlets were useless. I mentioned all these problems to the person installing the sofa and he just said that a technician will come. Well, they didn't even report the problem. Four days later, I had to call Customer Service to make a claim and they don't have a technician available in three weeks. I was expecting something better from Ashley. First, quality furniture and second a faster service. This store is expensive so be consequent with your clients.
suegooch61
Everything was excellent! Service, Customer Satisfaction, and the delivery guys are the best! Furniture stores all sell furniture, but Ashley Furniture Store sells good quality furniture at affordable prices and they deliver with no hassles. They truly are a business I will be patronizing for all my furniture needs.
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Yes. And please go through the store to order. DO NOT order online because if you don't like it and it was shipped by UPS/FedEx, you will be responsible for sending it back yourself to include the fees to send back. I live 20 mins from the warehouse and was told I HAD to send it back via UPS/FedEx because they "are not setup for returns at this time". Makes no sense to me. So now I'm stuck with it.
I have none. Sorry
I've made numerous calls and never had a problem. Doesn't mean you're not but hope it's resolved for you soon.
They do price according to location. The Best time to buy is on a holiday sale. I bought on the Memorial day sale and saved thousands.
they don't offer a Ashley furniture credit card, they go thru wells Fargo bank, and one other, not sure witch one
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